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Co-President, Key Community Bank, Consumer & Small Business
Dennis Devine is a Co-President of Key Community Bank. He is responsible for Key’s Consumer and Small Business lines of business nationally. He is also a member of KeyCorp’s Executive Council and Executive Leadership Team.
Since joining Key in 2012, Devine has shaped the bank’s client-centric, go-to-market Consumer & Small Business strategy. Under his leadership, Consumer and Small Business teams are executing simplified, clear priorities to help our clients make confident decisions and benefit from Key’s expanded product set. At the same time, Devine has enhanced how we engage our clients with rapid adoption, sales growth, and innovation across our online/mobile, branch, contact center, and ATM channels.
Prior to joining Key, Devine served as Group Executive Vice President and Director of U.S. Distribution at Citizens Financial Group. In this role, he was responsible for business performance and management of all customer-facing channels across the 12-state Citizens franchise. His teams included 1,400 retail branches, business banking, wealth management, online and mobile banking, telephone contact centers, the ATM network, external partnership management and distribution support.
Previously, Devine was at PNC Bank where he held senior leadership roles in Retail and Business Banking, as well as serving as Chief Financial Officer for the Retail Bank. Earlier, Devine spent time at McKinsey & Company, Inc. where he advised executive leadership of global companies on corporate and business strategy, as well as pricing and marketing strategy. He had earlier practiced as an attorney at Jones Day.
Devine graduated from Harvard Law School magna cum laude and a recipient of the Sears Prize, and from the University of Michigan with a Bachelor of Arts in economics and political science.
APPEARING AT CBA LIVE...
See Dennis on Tuesday from 3-4 p.m. during the Digital Channels Forum session entitled: "A Banker's Guide to Putting Digital First."