In a new white paper sent today to the Consumer Financial Protection Bureau (CFPB), the Consumer Bankers Association (CBA) and other leading financial groups called on the Bureau to rescind recent changes made to the Unfair, Deceptive, or Abusive Acts or Practices (UDAAPs) examination manual, an...

In response to a new Request for Information , launched earlier this week by the Consumer Financial Protection Bureau (CFPB), regarding customer service experiences at large financial institutions, Consumer Bankers Association (CBA) President and CEO Richard Hunt reiterated consumers’ satisfaction...

In a new letter sent to Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra, the Consumer Bankers Association (CBA) called on the Bureau to extend its supervisory authority in specific markets where under-regulated fintechs hold a significant share. Last month, the CFPB announced it...

Consumer Bankers Association (CBA) President & CEO Richard Hunt today released the following statement after the Federal Reserve, Federal Deposit Insurance Corporation (FDIC) and the Office of the Comptroller of the Currency (OCC) released a joint notice of proposed rulemaking to reform the...

The Consumer Bankers Association (CBA) Board of Directors today announced Lindsey Johnson, President of U.S. Mortgage Insurers since 2015, will become CBA’s next President and CEO on July 5, 2022. “We are thrilled to announce Lindsey Johnson as CBA’s next President and CEO. From leading an industry...