Ahead of Congressional hearings this week featuring the CEOs of seven leading banks, the Consumer Bankers Association (CBA) is reiterating the benefits afforded to consumers within the highly competitive banking industry today and the significant impact bank-led innovations will continue to have in...

The Consumer Bankers Association (CBA) has elected Ryan Bailey as Chair of its Board of Directors. Bailey serves as Head of Retail Banking at USAA and assumes the role of Chair following the successful tenure of Michelle Lee, Regional Banking Executive, Branch Banking at Wells Fargo. Lee will...

In a wide-ranging conversation featured yesterday in POLITICO’s Morning Money, CBA President & CEO Lindsey Johnson discussed some of the key policy issues facing retail banks and how the industry is responding to a new regulatory regime in Washington, D.C. The exclusive, on-the-record interview...

In a new analysis released yesterday, the global intelligence firm Curinosexamined the impact of bank-led innovations on the rapidly evolving overdraft marketplace. The updated study accounted for the growing number of banks who have implemented and pledged overdraft reforms since the firm first...

WASHINGTON, DC – The Consumer Bankers Association, American Bankers Association, and the Bank Policy Institute jointly responded today to the Consumer Financial Protection Bureau’s (CFPB) request for information about customer service practices at large financial institutions. The letter challenges...