Small Business Spotlight

A new series showcasing how banks and small businesses worked together to save jobs, support their communities, and drive America’s economic recovery. The #SmallBusinessSpotlight is presented by the Consumer Bankers Association, International Franchise Association, National Association of Women Business Owners and United States Hispanic Chamber of Commerce.

For more information, contact:

Lauren Bianchi

(202) 552-6371


Supporting Small Businesses - The Backbone of our Economy

Small businesses are the backbone of our economy, employing more than 60 million Americans and spearheading nearly 45% of our economic output. When COVID-19 hit communities, millions of small and franchised business owners across the country were forced to implement staffing changes or shutter their operations altogether at no fault of their own. Luckily, with the passage of the Paycheck Protection Program (PPP) in March 2020, the banking industry immediately mobilized to help local businesses and their employees whose livelihoods were on the line. In coordination with the U.S. Small Business Administration, 112 large banks administered more than 4 million loans worth more than $405 billion through PPP so small and franchised businesses could keep their doors open, their lights on and employees on the payroll. The franchise sector alone is poised to add 800,000 new jobs this year with the American Relief Plan and additional relief. As our nation continues working together to overcome the effects of the pandemic, we want to hear from you – the Main Street and franchised business owners – who with the help of a PPP loan stayed afloat through an economic downturn and one of the most uncertain times in our nation’s history.


What is the #SmallBusinessSpotlight?

The Consumer Bankers Association, International Franchise Association, National Association of Women Business Owners and United States Hispanic Chamber of Commerce are launching a new video series to celebrate the strength of America’s small businesses – from neighborhood coffee shops to small and franchised operations across the country – and showcase how, working together with banks, they were able to keep their workforce employed, support local communities and drive the nation’s economic recovery forward. Each week, we’ll amplify videos from small business owners, franchisors and their employees, telling their unique pandemic perseverance stories and discussing the role CBA member banks played in ensuring access to critical PPP relief.


Here's how YOU can participate in the #SmallBusinessSpotlight:


Record a short 2-minute video of yourself (can be on a smart phone video in sel­fie mode) telling the story of how you worked with a CBA member bank to access PPP and support your business.


Send us your video! Click here to upload your video file to our #SmallBusinessSpotlight DropBox.





Email and include the following details:

  • Your first and last name;
  • The name of your business, number of employees and location of your headquarters (city, state);
  • The name of the CBA member bank you worked with on your PPP loan;
  • Any other information you’d like us to know and include;
  • The file name of your video; and
  • The best phone number to reach you should we have questions about your submission.

Next, we’ll confirm receipt and schedule a time to promote your video and share your story with members of the media, policymakers, and other community leaders.



Suggested video ideas for your #SmallBusinessSpotlight?


Sample script for your #SmallBusinessSpotlight

Hi! I’m [INSERT NAME], owner of [INSERT NAME OF BUSINESS] in [INSERT CITY, STATE]. We are a [INSERT WHAT YOUR BUSINESS DOES], and this is our #SmallBusinessSpotlight. When the pandemic hit, we faced so much uncertainty and had to [INSERT EXAMPLE OF WHAT HAPPENED]. Fortunately, our bank [INSERT NAME OF BANK] was able to quickly help us get the relief we needed to save jobs, protect the health and safety of our employees, and serve our customers. [DESCRIBE THE EXPERIENCE YOU HAD WORKING WITH YOUR BANK ON PPP], and we look forward to continuing to work together with [INSERT BANK NAME] through the forgiveness process so our business not only survives the pandemic, but thrives coming out the other side.


DISCLAIMER: By submitting your video for the #SmallBusinessSpotlight, you expressly consent and agree to the use of your video, images and materials by the participating organizations for the purpose of promoting the #SmallBusinessSpotlight and associated initiatives.


The #SmallBusinessSpotlight is a collaboration by the following organizations:


Want more information?

For more details or questions about the #SmallBusinessSpotlight, email:


Click here to download full details about the #SmallBusinessSpotlight.


How do I know if the bank that helped me with my PPP loan is a CBA member?

Check the list below! The following banks (listed alphabetically) are members of CBA:

  • 1st Financial Bank
  • Ally Bank
  • American Express Company
  • Ameriprise FSB
  • Atlantic Union Bank
  • BancFirst
  • Bank of America Corporation
  • Bank of Hawaii
  • Bank OZK
  • Bank of the West
  • Banner Bank
  • BMO Harris Bank
  • Broadway Bank
  • Capital One Financial Corporation
  • Charles Schwab
  • CIT
  • Citigroup Inc.
  • Citizens Financial Group
  • Comerica Incorporated
  • Commerce Bancshares, Inc.
  • Credit Human Federal Credit Union 
  • Crescent Bank
  • Discover Financial Services, Inc.
  • Eastern Bank
  • Fifth Third Bancorp
  • First American Bank
  • First Commonwealth Bank
  • First Financial Bank 
  • First Interstate Bank
  • First Horizon Bank
  • First National Bank Texas
  • Five Star Bank
  • Flagstar Bank
  • Frost Bank
  • Hancock Whitney Bank
  • HSBC USA Inc.
  • Huntington Bancshares, Inc.
  • IBC Bank
  • Independent Bank (i-bank)
  • JPMorgan Chase
  • KeyCorp
  • M & T Bank Corporation
  • MUFG Union Bank, N.A.
  • Mechanics Bank
  • Northwest Bank
  • Old National Bancorp 
  • PNC Financial Services Group, Inc.
  • Regions Financial Corp.
  • Rockland Trust Bank
  • S&T Bank
  • Sallie Mae Bank
  • Santander Bank, N.A.
  • Synchrony
  • Synovus Bank
  • TCF Bank
  • TD Bank
  • TIAA Bank
  • Texas Dow Employees Credit Union
  • Truist Financial
  • U.S. Bancorp
  • United Bank
  • USAA Federal Savings Bank
  • Valley National Bank
  • Webster Bank
  • Wells Fargo and Company, Inc.
  • WesBanco
  • Woodforest National Bank


Learn more about CBA member banks here.