Jean Marie Bunton
Executive Vice President, Chief of Staff
- (202) 552-6370
- jbunton@consumerbankers.com
- Jeannie Bunton
More From Jean Marie Bunton
April 2, 2013Washington, D.C. (April 2, 2013) – Responding to the growing number of consumers who interact with their bank regularly in more than one channel, retail banks are developing new strategies and planning to invest more resources toward meeting these multichannel demands. This is according to the second annual survey of Consumer Bankers Association (CBA) members conducted by Forrester Research, Inc. (Nasdaq: FORR) in collaboration with CBA’s Digital Channels Committee. The joint CBA/Forrester research project surveyed digital executives at 21 leading banks, primarily in the US and Canada. Twenty...
March 28, 2013Washington, D.C. (March 26, 2013) – CBA supports the CFPB’s efforts to educate consumers to make financial decisions. Unfortunately, today the CFPB took a serious step in the wrong direction by releasing tens of thousands of “not verified” complaints and encouraging the public to do its own homework. This approach is unnecessary, misleading and ultimately harmful to consumers. A better service to consumers would have allowed for collaboration between the CFPB and financial institutions to determine if a complaint is indeed valid, prior to publication. About CBA The Consumer Bankers...
March 26, 2013Washington, D.C. (March 26, 2013) – “We thank Senator Johnson for three decades of service to our country and to the people of South Dakota. His steadfast leadership to ensure consumers are safe in an ever-changing financial landscape will be his legacy. We wish him and his family well.” About CBA The Consumer Bankers Association (CBA) is the trade association for today's leaders in retail banking - banking services geared toward consumers and small businesses. The nation's largest financial institutions, as well as many regional banks, are CBA corporate members, collectively holding two-...
