Ladies and Gentlemen: On July 16, Director Cordray announced that the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) was considering adopting a policy to expand the manner in which it discloses certain complaint data it receives regarding consumer financial products and services via its web-based, public-facing database (the “Consumer Complaint Database”). Specifically, the proposed policy would permit individuals to authorize the Bureau to post a narrative description of their complaint on the Consumer Complaint Database. The Financial Services Roundtable, American Bankers...
Bureau of Consumer Financial Protection Attention: PRA Office Re: Docket No. CFPB-2014-0011 Office of Management and Budget Control Number 3170 XXXX: Telephone Survey Exploring Consumer Awareness of and Perceptions Regarding Dispute Resolution Provisions in Credit Card Agreements. Ladies and Gentlemen: The American Bankers Association, the Consumer Bankers Association, and the Financial Services Roundtable (the Associations) appreciate the opportunity to comment on the Bureau of Consumer Financial Protection’s (Bureau) request for approval from the Office of Management and Budget (OMB) to...
Re: Proposed Interagency Policy Statement Establishing Joint Standards for Assessing the Diversity Policies and Practices of Entities Regulated by the Agencies and Request for Comment Dear OMWI Directors: The Financial Services Roundtable (“FSR”), the Consumer Bankers Association (“CBA”), the American Bankers Association (“ABA”) and the Independent Community Bankers of America4 (“ICBA”) (collectively, the “Associations”) are pleased to respond to the proposed joint standards for assessing the diversity policies and practices published in the Federal Register on Friday, October 25, 2013 (the “...
Joint Trades Request re: Extension to Comment Period on CFPB Complaint Narratives Proposal