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By Bridgeforce - Build Vs. Buy: Choosing the Right Path to Accelerate Digitalization
Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs. buying technology. Bridgeforce’s “Build vs. Buy” chart outlines risk factors to help you assess your next steps and confidently make decisions about collections technology. Download the infographic here.