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By Curinos: The Big Opportunities in Serving Small Businesses
Historically, many banks considered small-business clients a sub-set of their consumer customers, with little attention paid to what owners and entrepreneurs actually need from a financial institution. That is starting to change, partly spurred by the wave of new entrants zeroing in on the segment and the opportunities that digital channels create. Read more to learn about four key areas of digital improvements that can make a difference in the small-business efforts.