By Fiserv - Expectations and Experiences: Household Finances

Money Management Made Easy

Many consumers struggle with managing their finances. Still, they recognize the potential for improvement and look to their financial organizations for help. Broadly, they want enhancements that make money management easier, faster and safer. Highlighted findings from our survey include:

  • Almost one-third (30 percent) of consumers consider managing finances a burden
  • Nearly two in three cardholders (64 percent) receive transaction alerts; of those, 42 percent say they have caught fraud via alerts
  • A majority (56 percent) are interested in biometric alternatives to passwords/PINs for their accounts

For data and insights on how consumers move and manage money, download the report, 2018 Expectations & Experiences: Household Finances.