White Papers

CBA Team Contact

Jordan Selmer
  • August 1, 2023
    Higher mortgage rates, record property value appreciate constrained housing inventory and economic inflation are challenging both lenders and consumers. To better understand the stat of home equity lending, Accurate Group surveyed 1,000 qualifies consumers on their intent to engage in a real estate lending transaction for a home equity loan/HELOC, existing mortgage refinance or reverse mortgage...
  • June 22, 2023
    With the approval of Dodd-Frank 1071, financial institutions will be faced with new challenges and opportunities. nCino is here to help. Here are four things to consider as you prepare to comply with this new rule. Download white paper here .
  • June 22, 2023
    Now is the time to begin your digital transformation. Learn about two approaches to transformation for your institution, to buy or to build, and how a best-in-breed digital partner can help you through the journey. Download white paper here .
  • June 21, 2023
    Rising interest rates can have a significant impact on financial institutions. In today’s rapidly changing rate environment, it is increasingly important for FIs to understand and take action to prevent significant risk to their institutions. Download white paper here .
  • June 6, 2023
    Today’s contact center leaders are under pressure to get agents up to speed faster than ever before. Agents need to be agile and able to solve any big challenge that comes up while simultaneously dealing with difficult customers or prospects. Without proper training, that agility and the ability to think on the spot while leveraging deep knowledge of best and required practices is simply non-...
  • May 24, 2023
    Experian’s latest Macroeconomic Forecasting report shares insights and trends on the latest economic conditions including unemployment rates, inflation, and interest-rate hikes from the Federal Reserve. In addition, the report includes our latest in-house scenario forecasts for a range of economic risks and outcomes, as well as forecasted levels of economic growth and unemployment. Access report...
  • May 2, 2023
    The Tenth Annual Experian Data Breach Industry Forecast offers a road map into the future. Literally. How will modern technology, cyber resilience, and cyber recovery intersect in the next generation of attacks? Will the metaverse matter, and how will the ability to detect ‘deep’ and sensitive attacks impact entities and everyday consumers alike? With six predictions instead of five, this year’s...
  • May 2, 2023
    With fraud expected to surge amid uncertain economic conditions, fraudsters are preparing new deception techniques to outsmart businesses and deceive consumers. To help businesses prepare for the coming fraud threats, we created the 2023 Future of Fraud Forecast . Download forecast here .
  • April 26, 2023
    In 2016, a major US lender (“the Lender”) became the first company to use the Oliver platform to coordinate and supervise the law firms it hires to collect defaulted loans. Amid increased regulatory scrutiny of debt collection activities, the banking company, one of the nation’s five largest, was looking for a cost-effective way to ensure its entire litigation process complied with state and...
  • April 13, 2023
    Net interest income can drive as much as 75% of a bank’s revenue. Because of that, the recent rise in interest rates has helped banks maintain revenue momentum despite ongoing pressures on fees. Indeed, both components of net interest income — net interest margin (NIM) and volume — have grown significantly over the last six months. The looming challenge, however, is that NIM may be peaking. Click...