White Papers
June 7, 2021Managing a bankruptcy typically has four key stages—bankruptcy notification, Proof of Claim filing, case management, and cash processing. By carefully reviewing and optimizing each stage, you can dramatically reduce costs while retaining your team and supercharging them for maximum efficiency. This document covers: Four key stages of bankruptcy Seven best practices for bankruptcy teams Three ways...
April 12, 2021Agile research – it’s a phrase that is getting talked about a lot these days, especially for banks. Everyone is talking about what makes it great, why you need it – but understanding agile research and actually implementing it are two different things. In this eBook , you’ll get real, practical advice for moving your organization toward agile research and embedding it into your marketing process...
March 29, 2021In this webinar, hear from Dan Quan, former Senior Advisor to the Director, CFPB, on how the Biden administration is signaling for more relief for consumers affected by COVID-19 and how that will impact lending organizations. Dan and TrueAccord co-founder Ohad Samet will talk about how lending organizations can ensure regulatory compliance while building more consumer-friendly collection...
Digital Innovation & Mobile Banking, Deposits & Payments, Marketing, Communications & Consumer ExperienceMarch 23, 2021Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan here
March 16, 2021Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...
March 9, 2021In this report, Lightico breaks down the trends and patterns that have emerged in banking consumer sentiment from the start of the pandemic till now, February 2021. You’ll discover: Survey results on the state of consumer habits in banking from March 2020 until February 2021 Key areas for digitization Ways to secure immediate return on digitization Download the report here
Digital Innovation & Mobile Banking, Deposits & Payments, Marketing, Communications & Consumer ExperienceMarch 9, 2021Today’s Farm Credit System lenders face many crucial challenges. From evolving customer expectations and growing competition, to aging legacy technology and an uncertain economic climate, agricultural lenders must consider innovation through digital transformation as they look to overcome these challenges. This white paper will explore the above pain points and provide a compelling argument for a...
February 24, 2021In this survey of over 1,200 branch banking employees, explore current digital transformation trends in branch scheduling processes, execution and efficiency, and communications. Learn why today’s branch banking employees are placing higher value on: Streamlining administrative tasks and communication Automating and optimizing labor forecasting/scheduling processes Improving customer engagement...
February 11, 2021How should companies new to collections get started? In this webinar, Jan Hansson (Vice President Debt Collection, Klarna) shares his insights as a veteran of the debt collections space. Jan speaks with Ohad Samet (Co-founder and CEO, TrueAccord) about Klarna’s journey into digital debt collection. They discuss the transformational impact that digital collections have delivered for Klarna,...
Digital Innovation & Mobile Banking, Deposits & Payments, Marketing, Communications & Consumer ExperienceFebruary 4, 2021Customers are moving to digital channels faster than they have in the past. Online banking use has risen by 23%, and mobile banking use is up by 30%. These changes are likely to be permanent, accelerating the migration to digital channels by three to four years over precrisis trends. As customers move online, banks’ position at the intersection of the customer and financial services is coming...
