White Papers
November 8, 2021Branch colleagues remain the retail bank’s front-line. They handle brand ambassadorship; customer servicing and sales; financial advising; and the creation and maintenance of relationships with individual clients. COVID-19 merely increased these pressures. This white paper can help you improve your workforce, reduce cost loss and streamline processes. To view download here .
November 4, 2021DOWNLOAD white paper here . In today's consumer lending landscape, shifting the mindset from QC as a “no news is good news” role to a powerful, proactive source of improvement may separate profit winners and losers. In this eBook, find out how forward-thinking consumer lenders have turned QC into a real-time feedback mechanism, driving continuous improvement to both revenue and cost. Walk away...
November 1, 2021Hybrid appraisals, also known as bifurcated or desktop appraisals, have a decades long track record of reliability. This type of appraisal has the subject’s inspection completed by someone other than the appraiser, commonly referred to as a bifurcated process. The inspection results are then shared with the appraiser who does the analysis and estimates the type of value required by the client...
November 1, 2021This year, Reflexis, now a Zebra company, sponsored a survey to understand the differences between issues and challenges in North America and Europe. The survey specifically targeted the impacts of COVID-19 in branch banking, highlighting three specific areas: Branch Scheduling; Branch Execution Efficiency; and Branch Communications. The pandemic’s downsides included hits to scheduling efficiency...
October 25, 2021Organizational silos, a complex (yet very critical) infrastructure of new and legacy systems, changing regulations, and outdated processes and technologies have traditionally acted as a barrier to incorporating critical communications into the enterprise CX strategy. Read this whitepaper , The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CX), to...
October 18, 2021Synthetic identity fraudsters are some of the most patient criminals on earth. To bolster the appearance of legitimacy, they often weave a complex system of fraudulent online identities, dummy addresses and other tactics that can be very difficult to detect until it’s too late. Download this new white paper from Innovis to learn common attack methods, the people affected, the state of the problem...
October 5, 2021The housing supply in the United States has seen record lows over the past two years. Combine economic volatility, the massive shift of professionals and students working and learning from home, and people moving to bigger spaces or relocating geographically to cope with the new normal of the COVID-19 pandemic – and the real estate industry is left scrambling. People are ready to buy, sell and...
September 29, 2021The odds are good that you already know that becoming more data-driven will be a key factor in being an innovative bank of the future. But is your talent ready for that shift? Most bank CEOs don't think so. So how do you close this gap? Download this white paper to discover how investing in an automated consumer insights platform can help upskill your talent to better power innovation. DOWNLOAD...
September 27, 2021Legacy systems, long-held processes and procedures, siloed departments, and expansive product offerings—these are just some of the challenges long-established companies must navigate on their journey to digital transformation. Learn how Lincoln Financial overcame its challenges of legacy systems, long-held processes and procedures, siloed departments, and expansive product offerings by leveraging...
September 27, 2021Even before the COVID-19 global pandemic, the real estate industry was becoming more techenabled. The pandemic forced acceleration of technology adoption and changed the dynamics of the real estate industry. Remote and desktop appraisals, appraisal self-scheduling, video closings and the desire for speed and minimal direct contact are being embraced by tech-savvy lenders and borrowers. Now – more...
