By Genpact - Navigating the Journey to Forgiveness

In a matter of weeks, banks approved millions of loan applications from the Paycheck Protection Program. Now, they must prepare to forgive some portion of those loan amounts. In this video, Genpact's global leader of commercial banking, Dan Davidson, and Enrico Dallavecchia, head of our risk practice, discuss the challenges and opportunities ahead and what banks must do to maximize forgiveness, minimize risk, and deliver more frictionless experiences for customers and staff. View the video here.