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By Lightico: 9 Painfully Broken Banking Journeys & How to Solve Them
Digital transformation was already a top priority for the banks before the historic impact of COVID-19 — but the looming impact of new variants and relentless competition from fast-rising Neobanks and fintech services make it more critical than ever to deliver customer journeys in line with the needs of today’s digitally-minded and mobile-first consumers. This ebook will guide you through 9 overlooked and pivotal customer journeys, how banks can simplify and accelerate processes, and instantly improve vital business KPIs.
Download Lightico whitepaper here.