By Lightico - Covid-19 Report: Consumers Demand A New Digital Banking Normal

May 21, 2020
Do customers even want to go back to a reality where “business as usual” means long lines, bounded banking hours, and physical paperwork? The answer, as this report will show, is a resounding “no.”
A survey of 1,028 Americans conducted in mid-May underscores the impact COVID-19 is having on consumer banking.
In this report you’ll discover:
- Up-to-date consumer sentiment and Corona's impact
- New banking customer expectations
- New opportunities in banking
- What to digitize right now
Download the report here