White Papers
June 29, 2021For creditors, bankrupt accounts reduce revenue and increase non-core operating costs, but effective bankruptcy case management can help recover some of this revenue. This paper focuses on Proof of Claim (POC) filing—a necessary step in the quest to maximize recoveries. This guide will help you: Understand how POCs fit into your overall bankruptcy management strategy Identify inefficiencies in...
June 8, 2021The 11th Circuit’s far-reaching decision in Hunstein v. Preferred Collection and Management Services, Inc. has created panic for those companies that fall within the FDCPA’s definition of “debt collector” and for the creditors that use them. Most back office teams are scrambling to operationalize worst case scenarios with passionate pleas to secure funding, hire-up and triage. If upheld, a third-...
June 7, 2021Managing a bankruptcy typically has four key stages—bankruptcy notification, Proof of Claim filing, case management, and cash processing. By carefully reviewing and optimizing each stage, you can dramatically reduce costs while retaining your team and supercharging them for maximum efficiency. This document covers: Four key stages of bankruptcy Seven best practices for bankruptcy teams Three ways...
April 30, 2021In the current landscape, consumer lenders will need to explore strategies and approaches to regain volume and drive loan origination growth. In doing so, they should evaluate and strategize around the influence of the millennial generation. Learn more
April 12, 2021Agile research – it’s a phrase that is getting talked about a lot these days, especially for banks. Everyone is talking about what makes it great, why you need it – but understanding agile research and actually implementing it are two different things. In this eBook , you’ll get real, practical advice for moving your organization toward agile research and embedding it into your marketing process...
March 29, 2021In this webinar, hear from Dan Quan, former Senior Advisor to the Director, CFPB, on how the Biden administration is signaling for more relief for consumers affected by COVID-19 and how that will impact lending organizations. Dan and TrueAccord co-founder Ohad Samet will talk about how lending organizations can ensure regulatory compliance while building more consumer-friendly collection...
March 24, 2021This guide outlines an evolved approach to frontline communications and training that helps financial advisors on the frontline develop the right knowledge and skills from day one and how to keep building skills for as long as they stay with your organization. Explore how the right communications and training gets financial advisors ready to do their best work every day by solving same-old...
Digital Innovation & Mobile Banking, Deposits & Payments, Marketing, Communications & Consumer ExperienceMarch 23, 2021Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan here
March 16, 2021Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...
March 9, 2021In this report, Lightico breaks down the trends and patterns that have emerged in banking consumer sentiment from the start of the pandemic till now, February 2021. You’ll discover: Survey results on the state of consumer habits in banking from March 2020 until February 2021 Key areas for digitization Ways to secure immediate return on digitization Download the report here
