White Papers
November 7, 2018Awareness Enhances the Payments Experience Making consumers aware of the payments options their financial organizations offer, along with how to use certain services, can remove barriers to the adoption of payments technology. Education also can address concerns about security. Our research reveals opportunities for organizations to increase customer knowledge of services and security to improve...
November 5, 2018Mastercard is committed to ensuring that small business owners across the U.S. have the access to the insight, support and solutions they need not just one day a year…but EVERY day of the year to help them achieve their growth ambitions.
November 5, 2018Novantas’ 2018 Business Banking research relies on data collected from more than 3,100 business-banking decision makers in the U.S. and Canada. It underscores the need for banks to create products and services to meet these new demands. If they don’t, they risk disruption from nimbler fintech competitors and other new entrants who are eager to serve the same segment. Nearly a decade after the...
October 17, 2018Mastercard has released an infographic which outlines the status of contactless acceptance in the U.S. Learn how this trend can offer consumers and small businesses an unmatched combination of simplicity, safety and security, as well as a decreased dependence on cash. For merchants, it has the potential to positively impact customer loyalty. Click here to view how this trend is impacting...
October 4, 2018New technologies entering the mainstream in financial services have the potential to level the playing field for banks and credit unions competing with larger institutions. Our first report on this topic explored the critical factors financial institutions must consider when reacting to digital transformation. Part two of this series will include: How voice recognition and authentication could...
September 18, 2018Although leaders understand that automation can help more efficiently and effectively measure and address ethics and compliance risks, more than half of the 206 U.S. chief information officers (CIOs) and chief compliance officers (CCOs) surveyed by KPMG indicate they are not yet automating their compliance activities. And, while 90 percent plan to increase funding for automation, just 1 in 5 has...
August 27, 2018Organizations want to stay on the positive side of regulatory, compliance and ethical risk while increasingly looking at how best to bridge business and compliance objectives. As such, the promise of artificial intelligence and automation gives rise to hopes of reducing and optimizing operational and compliance spend. While regulatory technology (RegTech) has great value across industries and is...
August 16, 2018Mastercard POV on the “push payments” category, which, includes Fast ACH and peer-to-peer platforms, has created opportunities for push-to-card B2C payment scenarios where companies are able to use real-time payment solutions to send money directly to a debit card.
August 14, 2018There’s no doubt that the synthetic identity fraud epidemic is growing in sophistication, intensity, and frequency. The question plaguing institutions today is: How do we identify and prevent synthetic identity fraud when there is no identifiable perpetrator or self-reporting victim? Prior to social security number (SSN) randomization in 2011, fraudsters either used a stolen SSN or they made one...
July 12, 2018The modern consumer’s appetite for digital services across all platforms has never been greater. Traditionally risk-averse financial institutions are struggling to keep up with this demand. Failure for some is a real possibility, while others are undertaking projects designed to keep them competitive. This report outlines the challenges facing institutions that undertake such projects and...
