White Papers
September 29, 2021The odds are good that you already know that becoming more data-driven will be a key factor in being an innovative bank of the future. But is your talent ready for that shift? Most bank CEOs don't think so. So how do you close this gap? Download this white paper to discover how investing in an automated consumer insights platform can help upskill your talent to better power innovation. DOWNLOAD...
September 27, 2021Legacy systems, long-held processes and procedures, siloed departments, and expansive product offerings—these are just some of the challenges long-established companies must navigate on their journey to digital transformation. Learn how Lincoln Financial overcame its challenges of legacy systems, long-held processes and procedures, siloed departments, and expansive product offerings by leveraging...
September 27, 2021Even before the COVID-19 global pandemic, the real estate industry was becoming more techenabled. The pandemic forced acceleration of technology adoption and changed the dynamics of the real estate industry. Remote and desktop appraisals, appraisal self-scheduling, video closings and the desire for speed and minimal direct contact are being embraced by tech-savvy lenders and borrowers. Now – more...
September 18, 2021Our latest ebook , DESIGN, MARKET, LAUNCH: How to Deliver Personalized Offers for Today’s Consumer , is an in-depth look at the best practices and tools for delivering relationship-based offers from conception to launch, in record time, and with less risk and assured compliance. In this ebook , you’ll discover: How best practices can lead to 10x improvement in offer management KPIs Offer...
September 14, 2021Turbocharge your CRM Performance : The Secret Ingredient to IGNITE your CRM Personalize the process focusing on the users needs with the secret ingredient laid out in this guide. With it, your bank can achieve: More effective bankers Information Gap Closed Increased Revenue Happier, more loyal customers Higher Probability of CRM Success and ROI Learn how to attain these benefits and watch your...
September 2, 2021Digital transformation was already a top priority for the banks before the historic impact of COVID-19 — but the looming impact of new variants and relentless competition from fast-rising Neobanks and fintech services make it more critical than ever to deliver customer journeys in line with the needs of today’s digitally-minded and mobile-first consumers. This ebook will guide you through 9...
August 3, 2021Global payment card fraud losses reached a staggering $32.4 billion in 2020. This figure is expected to increase to $40.6 billion by 2027, growing by 25% in less than a decade . The US holds a disproportionate share of global card fraud due to the US card market scale compared to others. However, this does not fully account for the difference. Other countries have similar or higher credit-card...
July 7, 2021Executing on personalized offers has become a clarion call for financial services companies in today’s environment. The threat from big tech has made the need to deliver relevant products and pricing a “must have'' strategy to survive and thrive. Now, more than ever, effective and efficient offer management solutions are vital to greater personalization and profits for financial services...
June 29, 2021For creditors, bankrupt accounts reduce revenue and increase non-core operating costs, but effective bankruptcy case management can help recover some of this revenue. This paper focuses on Proof of Claim (POC) filing—a necessary step in the quest to maximize recoveries. This guide will help you: Understand how POCs fit into your overall bankruptcy management strategy Identify inefficiencies in...
June 8, 2021The 11th Circuit’s far-reaching decision in Hunstein v. Preferred Collection and Management Services, Inc. has created panic for those companies that fall within the FDCPA’s definition of “debt collector” and for the creditors that use them. Most back office teams are scrambling to operationalize worst case scenarios with passionate pleas to secure funding, hire-up and triage. If upheld, a third-...
