White Papers
December 20, 2016Kiran Analytics conducted its 2 nd annual survey of executives from 50 retail banks to gain insights about branch transformation. Key findings indicate that workforce optimization is among the top priorities. Talent acquisition/retention and aligning selling capacity to market opportunity are key challenges. Read the survey findings report and learn what they are doing to meet those challenges...
December 20, 2016Are you addressing all the necessary elements to meet the increased regulatory expectations for credit reporting and disputes handling? Taking a closer look into your processes and programs can help organizations be prepared. Download our special report that highlights how to achieve data accuracy, manage disputes and take actions to mitigate your risk in consumer reporting. www.bridgeforce.com
November 29, 2016“Where do we start?” is a question institutions often ask when preparing for an upcoming regulatory exam. This article examines the answer to that question through an operational lens with a focus on how to prepare. It outlines recommended core functions, processes and organizational approaches to achieve exam readiness. www.bridgeforce.com
November 17, 2016Technology-driven investments require time, resources and budget dollars. Many risks exist that should be carefully weighed throughout the entire implementation process. This article provides key considerations and best practices to employ when selecting and implementing new core loan servicing and risk management systems. www.bridgeforce.com
October 11, 2016As generations mature and innovation drives new payments methods, how are preferences and needs evolving? The quarterly consumer trends survey from Fiserv provides answers and insights that financial institutions, billers and other providers can use to understand consumer needs to drive adoption, satisfaction and long-term profitable relationships. Key findings include: consumers overwhelmingly...
October 3, 2016This article focuses on how compliance leaders are executing their monitoring and testing responsibilities; how they are seeking to further enhance their monitoring and testing activities to realize greater value in their compliance efforts, the role of data and technology in compliance monitoring, and also current challenges. This article includes insights from KPMG professionals' firsthand...
September 20, 2016How are people managing their finances? What tools and services would make their lives easier? This quarterly consumer trends survey from Fiserv provides answers and insights to help financial institutions understand consumer preferences and drive satisfaction, loyalty and profitability. Key findings in this survey on household finances include: A majority of people report high satisfaction with...
June 21, 2016Many organizations now view compliance as an investment and not simply as a cost. These organizations realize that business and operational value can be derived by integrating compliance across the business and positioning it to contribute to business decisions and adapt to the changing business and regulatory environment. They are moving toward a transformation of compliance that allows the...
March 22, 2016In this research brief, Novantas presents current highlights from our ongoing Shopper Surveys of U.S. consumers. These surveys of recent and prospective primary checking account purchasers from the end of 2015 explore the profiles, attitudes, behaviors and trends of consumers who are shopping for and/or opening primary checking accounts. Combined with additional Novantas analysis, the surveys...
Community Reinvestment, Deposits & Payments, Fair & Responsible Banking, Financial Education, Mortgage and Home Equity, Small Business LendingFebruary 10, 2016Nearly eight years after the financial crisis, instances of misconduct across the spectrum of the industry continue to be reported in the press with troubling frequency. The coverage strikes an uncomfortable contrast with the intensity of effort the industry and the regulators have focused on reforming and remediating the weaknesses the crisis brought to light. Overall, this environment has...
