CBA Comments on CFPB RFI re Student Loan Servicing

Monica Jackson

Office of the Executive Secretary

Bureau of Consumer Financial Protection 1700 G Street, NW

Washington, DC 20552

July 13, 2015


Re: Response of the Consumer Bankers Association to the Request for Information Regarding Student Loan Servicing

Docket No. CFPB-2015-0021


Dear Ms. Jackson:


The Consumer Bankers Association (CBA)1 appreciates the opportunity to submit comments to the Consumer Financial Protection Bureau’s (CFPB’s or Bureau’s) proposed request for information regarding student loan servicing, Docket No. CFPB-2015-0021.  Our comments reflect the views of CBA’s Education Funding Committee.  The Committee includes the largest bank lenders of private student loans, some of which also hold Federal Family Education Loans.


Members of the CBA Education Funding Committee are pleased to provide information and responses to some of the assertions made in the Bureau’s RFI descriptions, and they have provided answers to many of the related questions. The omission of a comment on a statement made in the RFI does not imply agreement or endorsement of the statement, however.  In addition, there may be some questions that CBA is not able to respond to at this time but may be able to offer helpful information in the future as the Bureau’s information gathering process continues...(continue reading)