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CFPB Committee

The CFPB Committee anticipates and proactively addresses Bureau-related issues and offers rapid and constructive responses. Members engage and maintain dialogue with the CFPB to communicate the impact of regulations on both banks and consumers. The Committee focuses on overarching issues such as enforcement, regulatory coordination and data collection. The Committee also focuses on consumer complaints and operates an active subcommittee dedicated to the topic. Members collaborate with other CBA committees on specific issues within their purview. In addition to addressing issues as they arise, members also will benefit from networking, sharing best practices and understanding industry trends.
The Committee's goals are to:
- Anticipate and respond to CFPB issues rapidly and constructively;
- Preserve an ongoing dialogue with CFPB executives and staff;
- Collaborate with other CBA Committees on relevant issues;
- Oversee and manage the CBA Consumer Complaints Subcommittee to address operational, analytical and technical issues; and
- Maintain CBA as the premier trade association for retail issues under the purview of the CFPB.
Consumer Complaints Subcommittee
Reporting to the CFPB Committee, members of this Subcommittee collaborate and evaluate specific areas within consumer complaints and the CFPB’s complaint systems. The Subcommittee’s focus includes technical, operational and analytical aspects of the complaint process, system upgrades and implementation. Members maintain a dialogue with the CFPB’s Office of Consumer Response to discuss challenges and offer opportunities for improvement.
Questions?
For more information about the mission and goals of CBA's CFPB Committee or Consumer Complaints Subcommittee, contact Angie Berkey or call (202) 552-6397. For information about participating on the Committee or Subcommittee, contact Kevin O'Connor or call (202) 552-6376.
CFPB Committee Members
Jennifer Ruggiero
Chair
Compliance Executive
Wells Fargo and Company, Inc.
,
Aaron Rykowski
Vice Chair
Executive Vice President, Chief Compliance Officer
WesBanco Bank, Inc.
Wheeling, WV
Manuel Alvarado
Senior Vice President, Compliance & Risk Management
U.S. Bancorp
Brea, CA
Anthony Antonopoulos
SVP, Director of Consumer Compliance
Rockland Trust Company
Norwood, MA
Charles Beard
Head of Business Risk Consumer Bank
KeyBank
Cleveland, OH
Jeffrey Bloch
Vice President, Deputy Director, Regulatory Affairs
U.S. Bancorp
Washington, DC
Rhonda Brier
Valley National Bank
Wayne, NJ
Conchata Brown
Director of BSA/AML/OFAC Compliance
First Horizon National Corporation
Memphis, TN
Brian Cahoon
Director, Compliance Risk Management
BMO
Chicago, IL
Brian Carmody
EVP, Deputy General Counsel
Citizens Financial Group
Fort Washington, PA
Adam Cohen
Legal
SoFi
, DC
Cindy Collins
Senior Vice President, Chief Compliance Officer
Hancock Whitney Bank
New Orleans, LA
Meghan Davis
Compliance Partner Team Lead - Banking
Flagstar Bank
Troy, MI
Robin Faircloth
SVP Compliance Officer
Liberty Bank
Middletown, CT
Bryan Filipowicz
SVP, Fair Lending Compliance Officer | Compliance and Operational Risk Management
Associated Bank
Milwaukee, WI
Ashlee Flores
Berkshire Bank
Pittsburg, MA
Denise Garry
SVP, Chief Compliance Officer
First United Bank & Trust
Sherman, TX
Sophia Garza
Associate General Counsel II
Woodforest National Bank
The Woodlands, TX
Nathan Graham
VP, Regulatory Program Management
Discover Financial Services
North Yarmouth, ME
Grant Hamilton
Senior Counsel – Regulatory Affairs
Comerica
Dallas, TX
Todd Harris
Compliance Specialist IV
First Financial Bank
Cincinnati, OH
Jennifer Harris
Senior Vice President
Webster Bank, N.A.
Southington, CT
Gabriela Holloway
Senior Vice President
International Bank of Commerce
Laredo, TX
Renee Huffaker
Chief Compliance Officer
Arvest Bank
Lowell, AR
Sue Jenkins
Compliance Analyst III
Atlantic Union Bank
Glenn Allen, VA
Ebony Johnson
SVP and Associate General Counsel
Truist Financial Services
Washington, DC
Kisha Jones
Assistant General Counsel-Consumer Banking
Bank of America
Charlotte, NC
Karl Kaufmann
Senior Vice President, Chief Banking and Regulatory Counsel
Synchrony Financial
Charlotte, NC
Donna Keatley
SVP, Marketing Compliance Officer
Jenius Bank
Los Angeles, CA
Edward Keefe
Vice President, Senior Counsel
Wells Fargo and Company, Inc.
Charlotte, NC
John Krenitsky
Head of US Banking Compliance
TD Bank
Portland, ME
Bart Leahey
Chief Compliance Officer
Frost Bank
San Antonio, TX
Kay Lewis
Chief Compliance Officer
Five Star Bank
Buffalo, NY
Steve McClain
VP, Compliance Director, Consumer & Business Practices Compliance
Fifth Third Bancorp
Cincinnati, OH
Linda Metzmaier
Deputy Chief Risk & Chief Compliance Officer
First Commonwealth Bank
Indiana, PA
Stacie Palmer
Senior Vice President, Director of Consumer Compliance
S&T Bank
Indiana, PA
Laura Pfeiffer
FVP, Compliance Deputy Director
MidFirst Bank
Oklahoma City, OK
Ann Revaitis
Columbia Bank
Bellevue, WA
Emilio Revilla
Managing Vice President C hief Counsel, Regulatory Advisory
Capital One Financial Corporation
Richmond, VA
Michael Reynolds
SVP, Operations Compliance Manager
Zions Bancorp
Salt Lake City, UT
Donald Robinson
Enterprise Compliance and Regulatory Affairs
Ally Bank
Charlotte, NC
Karen Ruckle
Chief Compliance Officer
Bank OZK
Little Rock, AR
Michele Scarbrough
Director, Global Regulatory Strategy & Policy, CAO
Citigroup Inc.
Washington, DC
Kelly Schlitz
Senior Vice President, Chief Compliance Officer
Banner Bank
Walla Walla, WA
Tawnya Schoolitz
Chief Compliance Officer
First Interstate BancSystem
Billings , MT
George Seeberger
General Counsel
1st Financial Bank
Darien, CT
Kristie Shields
Executive Vice President, Chief Compliance Counsel
Mechanics Bank
Irvine, CA
Nichole Shimamoto
Chief Compliance Officer
Bank of Hawaii
Honolulu, HI
Quyen Truong
Managing Director, Head of Consumer & Digital Banking Policy
The Goldman Sachs Group, Inc.
Washington, DC
Julie Vanderslice
SVP & Chief Compliance Officer
United Bank
Vienna, VA
Kim Wallace
Executive Director
USAA Federal Savings Bank
Valparaiso, IN
Sean Walther
Deputy Chief Compliance Officer
Huntington Bancshares Incorporated
Columbus, OH
Rob Wilcox
Chief Compliance Officer
First National Bank of Omaha
Omaha, NE