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Digital Channels Committee

CBA’s Digital Committee will focus on digital banking and related issues to enhance the customer banking experience – driving revenue and engagement. The Committee provides a forum to discuss challenges and opportunities for digital banking, as well as to provide insight to the rapidly growing multichannel bank environment, including digital’s role in physical channels.
The Committee's goals are to:
- Provide thought leadership and highlight best practices in digital channels for banks;
- Share insight and guidance on the digital payments ecosystem;
- Provide a vital forum to discuss banks’ digital evolution and look ahead to additional growth and transformation; and
- Generate original research and plan compelling CBA LIVE programming on digital banking topics – expanding participation and engagement.
Questions?
For more information about the mission and goals of CBA's Digital Channels Committee, contact Ryan Blake or call (202) 552-6386. For information about participating on this or other CBA Committees, contact Kevin O'Connor or call (202) 552-6376.
Digital Channels Committee Members
Julie Bateman
Chair
Head of Digital Sales and Virtual Customer Service
Citizens Financial Group
Raleigh, NC
Matthew Christopher
Vice Chair
Business Transformation Executive, EVP
Regions Financial Corporation
Hoover, AL
Raul Aldrey
Head of Product Technology
Citigroup Inc.
,
Paula Allen
FVP, Director of Product
Valley National Bank
Austin, TX
David Benavides
Senior Vice President, Head of Consumer Digital
KeyBank
San Antonio, TX
Derrick Brooks
Executive Vice President, Enterprise Digital Strategy
Commerce Bancshares, Inc.
Clayton, MO
Jorge Camargo
SVP, Digital Channel Executive
Bank of America
,
Allison Carpentier
Director and SVP | Digital Channels
Woodforest National Bank
The Woodlands, TX
Todd Copeland
EVP & Head of Digital Performance AMCB
TD Bank
,
Benjamin Degroot
PNC Financial Group, Inc.
Pittsburgh, PA
Ishet Dhar
Chief Digital Officer
M&T Bank Corporation
,
Barret Diefenderfer
Senior Counsel, Enterprise Regulatory Advisory
Capital One Financial Corporation
McLean, VA
Curt Doktor
SVP, Product Group Manager
First Commonwealth Bank
Birmingham, AL
Tracey Dunlap
Executive Vice President, Customer Experience, Design and Research
Jenius Bank
,
Brianna Elsass
Head US Digital
BMO
Chicago, IL
Michelle Geller
Vice President
American Express
New York, NY
Scott Gray
Compliance Director, Digital & Marketing
Ally Bank
Horsham, PA
David Herbison
Senior Vice President, Director – Digital Banking Strategy
Banner Bank
Tigard, OR
Pamela Hymel
SVP, Digital Sales Director
Hancock Whitney Bank
New Orleans, LA
Marc Jewell
Zions Bancorp
Salt Lake City, UT
Patrick Kelly
Chief Digital Banking Officer
First Horizon National Corporation
Memphis, TN
Jordyn Kemats
Executive Vice President, Director of Sales, Strategy, & Transformation
S&T Bank
Cuyahoga Falls, OH
Marley Kessler
Vice President, D2C Digital Marketing Strategy
Synchrony Financial
Stamford, CT
Michelle Lee
Managing Director
First National Bank of Omaha
Omaha, NE
Peter Love
SVP Enterprise Project Mangement
Berkshire Bank
Boston, MA
Dalia Martinez
Executive Vice President-Operations
International Bank of Commerce
Laredo, TX
DiAnna McCarthy
Senior Business Architect
Flagstar Bank
Washington, DC,
Dana Meir
Managing Director, Digital
U.S. Bancorp
New York, NY
Dharmesh Patel
EVP, Retail Business Services Director
Comerica
Dallas, TX
Natalie Pates
Senior Vice President, Digital Strategy
Atlantic Union Bank
Glen Allen, VA
Doug Peacock
SVP, Director of Digital Delivery
Associated Bank
Green Bay, WI
Matt Pollard
SVP, Digital Banking
Bank of Hawaii
Honolulu, HI
Grace Powers
SVP, Senior Managing Counsel
Wells Fargo and Company, Inc.
Los Angeles, CA
Joseph Proudfoot
Senior VP, Head of Digital Products & Capabilities
Huntington Bancshares Incorporated
Columbus, OH
Hisham Salama
Head of Bank Digital & Transformation
USAA Federal Savings Bank
San Francisco, CA
Debra Smith
Senior Vice President, Director Bank and Digital Operations
Rockland Trust Company
PLYMOUTH, MA
Matthew Smith
Chief Digital Banking Officer
Webster Bank, N.A.
White Plains, NY
T.J. Steele
Vice President, Digital Channels Solutions Manager
Eastern Bank
,
Carissa Stith
Vice President, Digital Branch Experience
Texas Dow Employees Credit Union
Sugar Land, TX
Emily Thorn
Head of Consumer Advocacy
The Goldman Sachs Group, Inc.
New York, NY
Janelle Tucker
Senior Vice President, Director Customer Experience
Fifth Third Bancorp
Cincinnati, OH
Ray Webb
SVP, Chief Digital Banking Officer
Old National Bancorp
Evansville, IN