Consumer Protection

Webinar
February 22, 2023 - 12:00PM
Upcoming
7 Things You Can Do Now to Fundamentally Improve and Scale Personalization
Webinar
January 10, 2023 - 2:00PM
Past
Fraud and Customer Experience in the New Digital Ecosystem
Media Release
December 22, 2022
Tips On Avoiding Payment Scams & Fraud This Holiday Season
A growing share of consumers are increasingly utilizing peer-to-peer (P2P) payment networks to send and receive money – with the number of real-time transactions expected to nearly triple by 2026. At the same time, fraudsters are increasingly executing sophisticated scams targeted towards unknowing users of these mobile apps. This holiday season, the Consumer Bankers Association (CBA) is...
Media Release
December 13, 2022
NEW POLL: Nearly Ninety Percent Of Americans Concerned That Fintech & Crypto Firms Do Not Have Appropriate Level of Federal Regulations
A new poll released today by the Consumer Bankers Association (CBA) found that Americans believe Congress and the CFPB need to do more to ensure large fintech and crypto firms are subject to increased oversight by federal regulators. The poll, conducted among US adults earlier this month, also found that when it comes to protecting their money, consumers overwhelmingly trust banks over these...
Webinar
November 29, 2022 - 1:00PM
Past
How Has Borrower Resilience Evolved Over Time?
Comment Letter
August 19, 2022
Joint Trades Comment Letter on FDIC DIF Assessment Rates
To whom it may concern, The undersigned Associations appreciate the opportunity to comment on the Federal Deposit Insurance Corporation’s notice of proposed rulemaking to increase initial base deposit insurance assessment rates by 2 basis points until the Deposit Insurance Fund (DIF) achieves the FDIC’s long-term goal of achieving a Designated Reserve Ratio (DRR) of 2 percent of insured deposits...
Webinar
July 21, 2022 - 1:00PM
Past
Cutting to the Chase - How Banks should respond to Fintechs
White Paper
July 7, 2022
By Bridgeforce: Just Another Recession? For Furnishers, This Time, It's Different
Credit furnishers aren't in for just another recession. This time around, we're facing the confluence of falling consumer disposable income, rising prices and interest rates, a rocky job market, and a regulatory agency that has proven itself ready and willing to act. The result? A perfect storm of events designed to strain the credit dispute management operations of even the most prepared lender...
Comment Letter
June 23, 2022
Joint Financial Services Trades Letter on the American Data Privacy and Protection Act (ADPPA)(H.R. 8152)
Dear Chairwoman Schakowsky and Ranking Member Bilirakis: On behalf of the financial services trade associations listed above, we are pleased to submit these comments regarding the American Data Privacy and Protection Act (ADPPA)(H.R. 8152). Our members are strong proponents of protecting consumer data and privacy and have done so for a very long time because protecting consumer financial data is...
Media Release
June 22, 2022
CBA Statement On CFPB’s Latest Effort to Make Policy Without Regard For Facts
WASHINGTON, DC – Consumer Bankers Association (CBA) President and CEO Richard Hunt today released the following statement after the Consumer Financial Protection Bureau (CFPB) issued an Advanced Notice of Proposed Rulemaking (ANPR) regarding credit card fees. “Today’s announcement is another reminder the Bureau appears more interested in advancing a particular agenda than developing fact-based...