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CBA responded to the CFPB’s Advanced Notice of Proposed Rulemaking (ANPR) on debt collections. In its notice, the Bureau cites it is the first agency with the authority to issue substantive rules under the Fair Debt Collection Practices Act (FDCPA), a law governing the practices of third-party collectors and debt buyers. The Bureau may address first-party debt collection activities under its unfair, deceptive and abusive practices (UDAAP) authority. The ANPR is the Bureau’s initial step towards issuing new rules regulating the relationship between creditors, third-party debt collectors and consumers.
- September 8, 2021 - 1:00PMUpcomingAugust 10, 2021 - 2:00PMUpcomingJuly 29, 2021 - 2:00PMPastJune 29, 2021For creditors, bankrupt accounts reduce revenue and increase non-core operating costs, but effective bankruptcy case management can help recover some of this revenue. This paper focuses on Proof of Claim (POC) filing—a necessary step in the quest to maximize recoveries. This guide will help you: Understand how POCs fit into your overall bankruptcy management strategy Identify inefficiencies in...June 8, 2021The 11th Circuit’s far-reaching decision in Hunstein v. Preferred Collection and Management Services, Inc. has created panic for those companies that fall within the FDCPA’s definition of “debt collector” and for the creditors that use them. Most back office teams are scrambling to operationalize worst case scenarios with passionate pleas to secure funding, hire-up and triage. If upheld, a third-...May 25, 2021 - 2:00PMPastMay 12, 2021Dear Speaker Pelosi and Minority Leader McCarthy, On behalf of the Consumer Bankers Association (CBA), I am writing to urge you to oppose the Comprehensive Debt Collection Improvement Act (H.R. 2547) being considered this week by the House of Representatives. CBA is entering our 102nd year as the voice of retail banking in Washington, D.C. and strongly advocates for polices that allow banks to...May 11, 2021Dear Speaker Pelosi and Leader McCarthy: On behalf of the undersigned organizations, we are writing to express our views on H.R. 2547, the “Comprehensive Debt Collection Improvement Act,” sponsored by Chairwoman Waters of the House Financial Services Committee. Collectively, our organizations represent a broad and diverse constituency of lenders, servicers, and additional market participants that...March 29, 2021In this webinar, hear from Dan Quan, former Senior Advisor to the Director, CFPB, on how the Biden administration is signaling for more relief for consumers affected by COVID-19 and how that will impact lending organizations. Dan and TrueAccord co-founder Ohad Samet will talk about how lending organizations can ensure regulatory compliance while building more consumer-friendly collection...March 16, 2021Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...