Deposits & Payments
Deposit growth and strategies have always been a core focus of retail banks. Today's volatile economic climate - with consumers relying less on credit products and more on deposit account services - brings deposit growth and account management to the forefront. As technology and consumer needs evolve, so does the concept of payments. With innovations such as virtual wallets and other forms of digital currency comes new and unique challenges for the payments space. CBA monitors and addresses the issues facing retail banks in the management of the deposits and payments functions.
December 18, 2018 - 2:00PMPast
November 7, 2018Awareness Enhances the Payments Experience Making consumers aware of the payments options their financial organizations offer, along with how to use certain services, can remove barriers to the adoption of payments technology. Education also can address concerns about security. Our research reveals opportunities for organizations to increase customer knowledge of services and security to improve...
November 7, 2018Consumers Are Open-Minded People depend on digital channels to manage their financial lives, but they continue to visit the branch. Those who use digital solutions – including new innovations, such as voice-activated banking – are using them more than ever. And consumers are increasingly comfortable with using new kinds of nonfinancial providers to complete different types of transactions. Put...
October 23, 2018On Tuesday, October 23, 2018, the FDIC issued a press release regarding the results of the 2017 biennial National Survey of Unbanked and Underbanked Households claiming that for the third consecutive survey period, the number of U.S. households without a bank account fell, according to the results of the 2017 biennial National Survey of Unbanked and Underbanked Households. "The good news is that...
October 16, 2018On Wednesday, October 16, 2018, the Federal Reserve issued a press release regarding a Federal Reserve Payments Study report that the value of fraudulent noncash payments in the United States rose significantly between 2012 and 2015--outpacing growth in noncash payments overall, according to a new report based on Federal Reserve Payments Study data. The study's survey of depository institutions...
Pages
CBA Comment Letter re Potential Federal Reserve Actions to Support Interbank Settlement of Faster Payments