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Deposits & Payments
Deposit growth and strategies have always been a core focus of retail banks. Today's volatile economic climate - with consumers relying less on credit products and more on deposit account services - brings deposit growth and account management to the forefront. As technology and consumer needs evolve, so does the concept of payments. With innovations such as virtual wallets and other forms of digital currency comes new and unique challenges for the payments space. CBA monitors and addresses the issues facing retail banks in the management of the deposits and payments functions.
- April 9, 2020 - 2:00PMPastMarch 3, 2020 - 2:00PMPastJanuary 27, 2020What are your top three branch transformation priorities? What techniques does your bank use to measure the customer experience (CX) and employee engagement? What are your bank’s key workforce management challenges and how are you addressing them? What branch technologies do you expect to increase? These are among the questions posed to banking executives in Kiran Analytics’ Fourth Annual Branch...December 17, 2019 - 2:00PMPastDecember 5, 2019 - 2:00PMPastDecember 4, 20192020 brings a new decade of business change that will be directly confronted with regulatory and policy mandates of fairness, safety, and protection. In our new paper, KPMG Regulatory Insights evaluates how, in 2020, five business imperatives—technology transformation, customer interaction, payments modernization, market expansion, and cost efficiencies—will force new and differing regulatory...December 3, 2019 - 2:00PMPastDecember 3, 2019On Tuesday, December 3, 2019, the CFPB issued a Notice of Proposed Rulemaking (NPRM) related to the Remittance Rule (Rule). Under the current Rule, companies that provide remittance transfers in the normal course of business are required to disclose to consumers the fees and exchange rates applied to transfers. The Rule also allows banks to estimate certain fee and exchange rate information...November 18, 2019The Consumer Bankers Association, which represents many retail banks in the U.S., says that its members work with merchants to make sure payment requirements are clear. But those details may not always be communicated sufficiently by a store employee. "If I'm in a mall and I'm at a store and I'm offered a card at the point of sale ... I can see a situation in which the consumer isn't given full...November 7, 2019Dear Mr. Feldman: The Consumer Bankers Association (“CBA” or “the Association”) appreciates the opportunity to offer our views on the Federal Deposit Insurance Corporation’s (“FDIC”) Notice of Proposed Rulemaking (the “Proposed Rule” or “the Proposal”) concerning the FDIC’s regulatory approach to the interest rate restrictions applicable to banks that are “adequately capitalized” or less than “...