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Digital Innovation & Mobile Banking
- April 13, 2021Ladies and Gentlemen: The Consumer Bankers Association (“CBA”) appreciates the opportunity to comment on the notice of proposed rulemaking issued by the Office of the Comptroller of the Currency, the Board of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively “the Agencies”) relating to computer-security incident notification requirements for banks and their...
- April 12, 2021Agile research – it’s a phrase that is getting talked about a lot these days, especially for banks. Everyone is talking about what makes it great, why you need it – but understanding agile research and actually implementing it are two different things. In this eBook , you’ll get real, practical advice for moving your organization toward agile research and embedding it into your marketing process...
- March 31, 2021 - 2:00PMPastMarch 24, 2021 - 2:00PMPastMarch 24, 2021This guide outlines an evolved approach to frontline communications and training that helps financial advisors on the frontline develop the right knowledge and skills from day one and how to keep building skills for as long as they stay with your organization. Explore how the right communications and training gets financial advisors ready to do their best work every day by solving same-old...March 23, 2021Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan hereMarch 16, 2021 - 2:00PMPastMarch 16, 2021Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...March 10, 2021 - 2:00PMPastMarch 9, 2021In this report, Lightico breaks down the trends and patterns that have emerged in banking consumer sentiment from the start of the pandemic till now, February 2021. You’ll discover: Survey results on the state of consumer habits in banking from March 2020 until February 2021 Key areas for digitization Ways to secure immediate return on digitization Download the report here