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Digital Innovation & Mobile Banking
- November 3, 2018Day After Election Call: Join us for a CBA Members-Only call on Wednesday, November 7 at 3:00 p.m. ET to discuss the 2018 Midterm Election results and impact on the retail banking industry. Stay tuned for details! Cajun Thoughts: For those of you who have been in a political race, you know the urgency of a 24 hour period, the smell of October and the distinct color of the sunset. Yes, I love...
- October 26, 2018Cajun Thoughts: Comptroller of the Currency Joseph Otting’s comment at last week’s Exchequer Club lunch that “the number one reason I took the job was to make CRA better ” continues to resonate with me and many others. I am not underestimating his resolve…Seems the consumer groups are not happy with their self-described “lack of access” at the Bureau of Consumer Financial Protection . They wanted...
- October 19, 2018My top takeaway this week … On Wednesday, Comptroller of the Currency Joseph Otting spent a lot of time discussing CRA modernization efforts during his talk to the Exchequer Club here in D.C. He made three key points: he is committed to CRA modernization, calling it the "Number one reason" he came to Washington ; branches are not obsolete , but the current assessment area framework can restrict...
- October 17, 2018 - 2:00PMPastOctober 17, 2018Mastercard has released an infographic which outlines the status of contactless acceptance in the U.S. Learn how this trend can offer consumers and small businesses an unmatched combination of simplicity, safety and security, as well as a decreased dependence on cash. For merchants, it has the potential to positively impact customer loyalty. Click here to view how this trend is impacting...October 4, 2018New technologies entering the mainstream in financial services have the potential to level the playing field for banks and credit unions competing with larger institutions. Our first report on this topic explored the critical factors financial institutions must consider when reacting to digital transformation. Part two of this series will include: How voice recognition and authentication could...September 28, 2018This week, Citi held their first CBA OnSite Education: MarketSim , led by Paul Leventhal , at its NYC location! This one-of-a-kind replica of a retail bank marketplace leverages a simulation to deepen understanding of the risk/reward trade-offs in developing a retail strategy, integrating customer segmentation, product offerings, pricing, delivery channels, marketing and branding. Interested in...September 25, 2018 - 2:00PMPastSeptember 20, 2018 - 2:00PMPastSeptember 18, 2018Although leaders understand that automation can help more efficiently and effectively measure and address ethics and compliance risks, more than half of the 206 U.S. chief information officers (CIOs) and chief compliance officers (CCOs) surveyed by KPMG indicate they are not yet automating their compliance activities. And, while 90 percent plan to increase funding for automation, just 1 in 5 has...