Digital Innovation & Mobile Banking

  • March 1, 2019
    Consumer engagement has forever changed – and it’s taking place in the digital world now more than ever. Financial institutions are finding it increasingly difficult to consistently create meaningful interactions as this move to digital makes it more challenging to deliver relevant and personalized service. Yet delivering a highly customized experience and offering solutions that make it easy for...
  • January 18, 2019
    CBA launched a special " Contact Your Bank " page on our website dedicated to helping educate customers and the public on ways banks are assisting furloughed federal workers. CBA will continue to update this page as new programs are announced and please reach out to a CBA Team Member if you would like to add anything for your institution. Cajun Thoughts: The government shutdown is now entering...
  • January 4, 2019
    Cajun Thoughts: The 116 th Congress convened yesterday with both new and returning members being officially sworn in. The CBA Team was spread out meeting with various members including Sen. Carper, Sen. Sinema, Sen. Cramer, Rep. Hollingsworth , Rep. Beatty , Rep. Meeks , and Rep. Graves . This is one of my favorite days of the year as our democracy once again prevails with a peaceful transition...
  • December 21, 2018
    For nearly 90 years, U.S. deposit accounts have been the gold standard for security, safety and soundness. Strong regulations to ensure banks have a solid foundation serve as the first line of defense, but the Federal Deposit Insurance Corp. plays an important role as a backstop protecting consumers’ deposits. American families and businesses are used to the protections offered by the FDIC and...
  • December 18, 2018
    CBA Writes Regulators on Fintech Deposit Account Consumer Protections WASHINGTON – The Consumer Bankers Association this morning wrote the Federal Deposit Insurance Corporation, Federal Reserve Board, Federal Trade Commission, Office of the Comptroller of the Currency, and Securities and Exchange Commission encouraging the regulatory agencies to help ensure consumers know the differences in...
  • December 17, 2018
    CBA Statement on Uninsured Account Offerings WASHINGTON: Consumer Bankers Association President and CEO Richard Hunt issued the following statement regarding the emergence of fintechs comparing high-interest investment accounts to checking accounts: “CBA and our members welcome competition as long as it is on a level playing field, especially when it comes to consumer protections. Well-regulated...

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