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Digital Innovation & Mobile Banking
- July 10, 2018This challenge is especially acute within the banking industry where understanding customers is less dependent on face-to-face interactions and more about interpreting customers’ digital footprint. But there is good news: the same technology that has created this migration away from the branch to digital is generating an incredible amount of data. Download D3 Banking's Digital Playbook for more...
- June 28, 2018On Thursday, June 28, 2018, the Federal Reserve Board and the Federal Reserve Bank of Cleveland issued a press release regarding the publication of Browsing to Borrow: "Mom & Pop" Small Business Perspectives on Online Lenders . The report examines small business owners' perceptions of online lenders and their understanding and interpretation of the information that online lenders use to...June 13, 2018Pricing remains a top influencer of consumer behavior and an important lever for growth in the banking industry. While banks understand that their customers have varying degrees of price sensitivity, and bankers work hard to retain their pricesensitive customers—especially when there is a known risk that the customer may switch to a competitor—banks generally lack a holistic strategy to predict...