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Fair & Responsible Banking
Fair lending principles are embraced by CBA members. Regulatory enforcement, however, is an increasingly complex area of compliance, and has become even more challenging with the intense search at the state and federal levels for 'predatory lending' practices. To encourage self-evaluation, CBA helped establish a privilege for self-testing for fair lending compliance. CBA also is responding to new fair lending guidelines and protecting banks from unnecessary and burdensome small business data collection.
- March 29, 2021In this webinar, hear from Dan Quan, former Senior Advisor to the Director, CFPB, on how the Biden administration is signaling for more relief for consumers affected by COVID-19 and how that will impact lending organizations. Dan and TrueAccord co-founder Ohad Samet will talk about how lending organizations can ensure regulatory compliance while building more consumer-friendly collection...
- December 15, 2020 - 1:00PMPastDecember 15, 2020In this white paper, learn how to: Pursue growth by responding strategically to opportunity Adopt an agile decision-making process Reimagine office life Adapt to your customer’s changing needs Create lasting impact through community service Download white paper hereDecember 3, 2020 - 2:00PMPastDecember 2, 2020 - 1:00PMPastDecember 1, 2020To Whom It May Concern: The Consumer Bankers Association (“CBA” or “the Association”) appreciates the opportunity to offer comments in response to the Consumer Financial Protection Bureau’s (“CFPB” or “the Bureau” or “the agency”) Request for Information on the Equal Credit Opportunity Act and Regulation B (“the RFI”). We commend the Bureau for soliciting feedback on the Equal Credit Opportunity...August 4, 2020Credit bureau and collections complaints once again lead all other consumer complaint types, according to the CFPB. Don’t expect these trends to take the backseat any time soon - there are growing concerns about the impact of missed payments and increased collections efforts during and after the pandemic. Complaints are likely to increase, so now’s a good time to pressure test your complaints...August 4, 2020With more competition and shorter customer attention spans than at any time in history, speedy, frictionless bank transactions are the key to maintaining customers’ loyalty. Next-generation eSignature solutions are an essential weapon in the customer lifecycle, especially when combined with other customer-facing, mobile-first solutions. In this eBook, you’ll discover how to easily harness the...