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CBA is committed to the goal of expanding financial education and improving consumers' understanding of the complexities of consumer financial services-whether in mortgages, credit cards, student loans, deposit products, or all the myriad ways in which consumers interact with financial services in this complex economy.
- April 4, 2018 - 2:00PMPastMarch 29, 2018 - 2:00PMPastFebruary 24, 2018Is alternative credit data the missing link between underestimated consumers and access to credit? Consumers with poor traditional credit scores can often be misclassified as marginal or subprime, and many consumers who lack an established credit history are considered ‘unscorable’. By providing the additional insight needed to more predictively evaluate the risk of these consumers, alternative...February 12, 2018Consumer Financial Protection Bureau Attention: Office of Financial Education 1700 G Street NW Washington, D.C. 20552 Re: Request for Information Regarding Consumers’ Experience with Free Access to Credit Scores Docket No. CFPB-2017-0037 82 FR 52284 (November 13, 2017) Dear Sir or Madam, The American Bankers Association  and Consumer Bankers Association  (collectively, the Associations) are...January 17, 2018January 17, 2018 The Honorable Lamar Alexander The Honorable Patty Murray Chairman Ranking Member Committee on Health, Education, Committee on Health, Education Labor and Pensions Labor and Pensions United States Senate United States Senate 455 Dirksen Senate Office Building 154 Russell Senate Office Building Washington, DC 20510 Washington, DC 20510 Dear Senators Alexander and Murray: On behalf...December 8, 2017With over two-thirds of the buyer's journey done via online and mobile, banks need new strategies to reach millennials. Learn the five ways to engage with millennials through online financial education and how to reach them even when most of their journey is online. Download our guide , Reaching Millennial Consumers: Using Financial Education as Content Marketing to jumpstart your 2018 strategy...December 7, 2017 - 2:00PMPastNovember 29, 2017 - 2:00PMPastOctober 12, 2017Kiran Analytics recently conducted its third annual survey of retail banks to provide insights on branch transformation priorities, workforce strategies, and analytics solutions for workforce optimization. The research results and key takeaways are summarized in this white paper.October 6, 2017October 6, 2017 Office of Management and Budget New Executive Office Building Room 10235 Washington, DC 20503 RE: Docket No. CFPB-2017-0023; OMB Control Number: 3170-0064; Student Loan Servicing Market Monitoring Dear Sir or Madam, The Consumer Bankers Association (“CBA”)  appreciates the opportunity to comment on the proposed “Student Loan Servicing Market Monitoring” information collection...