Financial Education

CBA is committed to the goal of expanding financial education and improving consumers' understanding of the complexities of consumer financial services-whether in mortgages, credit cards, student loans, deposit products, or all the myriad ways in which consumers interact with financial services in this complex economy.
  • July 10, 2015
    CFPB Cites Problems with Student Loan Servicing for Members of the Military On Tuesday, July 7, 2015, the CFPB released a report entitled: "Overseas & Underserved: Student Loan Servicing and the Cost to Our Men and Women in Uniform." The report, by the Bureau's Assistant Director of Office of Servicemember Affairs Holli Petraeus, and Seth Frotman, the Acting CFPB Student Loan Ombudsman,...
  • July 2, 2015
    CFPB Pursues Consent Orders with Credit Card Add-On Providers On Wednesday, July 01, 2015, the CFPB announced enforcement actions against Affinion Group Holdings and Intersections, Inc. for unfair practices related to the billing and administration of credit card add-on products. Add-on products have been an area of focus for CFPB enforcement actions for some time, but this is the first time the...
  • June 19, 2015
    For the first time in more than a year, profits at Birmingham banks declined compared to the previous quarter.
  • June 5, 2015
    IGs Assess Coordination among Regulators On Thursday, June 4, 2015, the Inspectors General for the FDIC, OCC, National Credit Union Administration (NCUA), Federal Reserve (Fed) and CFPB (OIGs) issued a report assessing the level of coordination among the prudential regulators and the CFPB. The evaluation was prompted by a March 20, 2013 hearing before the House Financial Services Subcommittee on...
  • June 4, 2015
    Associate Inspector General Melissa Heist Office of Inspector General,Audits and Evaluations Division Board of Governors of the Federal Reserve System Bureau of Consumer Financial Protection 20th Street and Constitution Avenue NW Mail Stop K-300 Washington,DC 20551 Dear Associate Inspector General Heist: We would like to thank you and members of your staff for meeting with us on May 7,2015. As we...
  • May 8, 2015
    TRID Bill On Friday, May 1, 2015, Steve Pearce (R-NM) and Brad Sherman (D-CA) introduced legislation, H.R. 2213 , which will provide a hold-harmless period through the end of the year following the August 1, 2015 effective date of the CFPB's TILA/RESPA Integrated Disclosures (TRID) regulation. CBA and other trade associations sent a letter supporting the legislation and outlining the challenges...
  • April 30, 2015
    In a vibrant industry where the stakes are always high and the rules seem to change daily, it is essential for future leaders to fully understand and embrace the complex dynamics of modern consumer banking. CBA's Advanced Education programs answer this call by providing your most promising mangers the opportunity to immerse themselves in an intense, hands-on learning experience that forges...
  • April 24, 2015
    CFPB, FTC Bring Enforcement Action Against Green Tree Servicing On Wednesday, April 22, 2015, the CFPB and the Federal Trade Commission (FTC) entered into a preliminary consent agreement with Green Tree Servicing. The agencies allege the national mortgage servicer harmed distressed borrowers in violation of the Real Estate Settlement Procedures Act, the Fair Credit Reporting Act, and the Fair...
  • April 22, 2015
    Young adults spend less on groceries, but eat out more. New Yorkers are suckers for a fancy brand name, Bostonians love giving gifts and Floridians want to get money advice from Warren Buffett. Respondents under the age of 35 have the most financial confidence of any age bracket. They’re less likely to use the words “conservative” or “cautious” to describe their approach to saving, and they’re a...
  • April 14, 2015
    Citizens Helping Citizens Manage Money Program Focuses on Helping Low-Income Families in West Philadelphia Today, the Consumer Bankers Association (CBA) announced Citizens Bank (NYSE: CFG) as the winner of the fifth annual Joe Belew Award, which honors community programs at CBA's member banks. In keeping with the theme of this year’s CBA LIVE, “The Consumer Agenda,” CBA presented the award to its...

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