Financial Education

CBA is committed to the goal of expanding financial education and improving consumers' understanding of the complexities of consumer financial services-whether in mortgages, credit cards, student loans, deposit products, or all the myriad ways in which consumers interact with financial services in this complex economy.
  • February 20, 2015
    CFPB Issues Report on Free Access to Credit Scores On Thursday, February 19, 2015, the CFPB released a study on how consumers access their credit scores and credit reports. The study found about 50 million consumers now have free and regular access to their credit scores through their monthly credit cards statements or online. The report also highlighted some difficulties consumers may have in...
  • January 30, 2015
    ​CFPB Urges Lenders to Offer More Student Loan Modifications Available On Thursday, January 29, 2015, the CFPB announced interagency guidance and a voluntary survey of student loan market participants about the loan modification options being made available to borrowers. Issued by the OCC, Federal Reserve, FDIC, National Credit Union Administration, CFPB , and the Federal Financial Institutions...
  • January 16, 2015
    CFPB Announces Mortgage Shopping Tool for Potential Borrowers On Tuesday, January 13, 2015, the CFPB released a report detailing the way in which consumers shop for mortgages. Based on results from data in the National Survey of Mortgage Borrowers, conducted jointly by the CFPB and Federal Housing Finance Agency, the report found: Almost half of consumers fail to shop around before applying for a...
  • January 5, 2015
    Washington, D.C. (January 5, 2015) – The Consumer Bankers Association (CBA) and AOL Inc. (AOL) monthly Finance Optimism Index rose to -2.2 in November, gaining from October and showing rising consumer financial optimism as the holiday season began. Americans’ optimism about their personal financial future remained relatively stable with a one point increase. Worry about current financial...
  • December 19, 2014
    CFPB Issues Report on College Credit Card Agreements On Monday, December 14, 2014, the CFPB released its second annual report to Congress on "College credit card agreements." The Credit Card Accountability, Responsibility and Disclosure Act ("CARD Act") requires the Bureau to submit to Congress an annual report listing information submitted to the Bureau concerning agreements between credit card...
  • December 19, 2014
    CFPB Issues Report on College Credit Card Agreements On Monday, December 14, 2014, the CFPB released its second annual report to Congress on "College credit card agreements." The Credit Card Accountability, Responsibility and Disclosure Act ("CARD Act") requires the Bureau to submit to Congress an annual report listing information submitted to the Bureau concerning agreements between credit card...
  • December 12, 2014
    CFPB Moves to Tacle Medical Debt Issues This week the CFPB took several steps to address the challenge of consumer medical debt, releasing a report and data points, as well as new requirements on Wednesday, December 10, 2014, followed by a field hearing in Oklahoma City on Thursday, December 11, 2014. The Bureau's report addressed the impact of medical debt on consumer credit scores and pointed...
  • December 10, 2014
    Introduction Fraudsters continue to find increasingly sophisticated means to perpetrate crimes despite advances in technology and stricter regulations designed to reduce fraudulent behavior. Notably, the advent of digital technology and the anonymity it provides has contributed to the rise of the creation of fictitious credentials known as synthetic identities. Synthetic identity fraud is a...
  • December 2, 2014
    CBA and AOL Finance Optimism Index Falls 9.4 Points in October Erases Index Record High from September Washington, D.C. (December 2, 2014) – The Consumer Bankers Association (CBA) and AOL Inc. (AOL) monthly Finance Optimism Index dropped to -5.3 points in October, erasing gains from September, which saw the Index’s highest point to date. Americans’ level of optimism declined across all four...
  • October 23, 2014
    CBA and AOL Finance Optimism Index Jumps 11 Points in September Reaches Highest Level since Index Began Washington, D.C. (October 23, 2014) – The Consumer Bankers Association (CBA) and AOL Inc. (AOL) monthly Finance Optimism Index jumped 11.1 points in September, reaching its highest level since the Index began in 2013. September saw lower gas prices and strong performance in the stock market,...

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