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Marketing, Communications & Consumer Experience
- December 13, 2023 - 1:00PMUpcomingOctober 16, 2023 - 12:00PMPastOctober 1, 2023Businesses of all sizes can improve speed, efficiency through access to robust, predictive analytics. Explore the many ways a unified “ecosystem” approach enables companies to become more predictive, personalized and consumer-centric in any economic environment. To view the full white paper, click here .September 28, 2023 - 1:00PMPastSeptember 25, 2023 - 2:00PMPastSeptember 20, 2023 - 1:00PMPastSeptember 18, 2023Top trends and priorities focus on digital acceleration, the end-to-end customer experience and security We met face-to-face with 127 retail banking executives to better understand their top trends, priorities and challenges. Digital acceleration is the most impactful macro trend executives face this year; and, to keep pace, they are investing in client-facing digital transformation (top IT...September 15, 2023Now in its 10th year, CGI’s annual financial consumer survey provides key insights into the expectations and mindset of consumers in retail banking. Based on the views of 2,600+ respondents across 11 countries, the report includes consumer sentiments on key topics such as innovation, satisfaction levels, and service price mix. A new addition to the survey is a focus on environmental, social, and...