Marketing, Communications & Consumer Experience
Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan here
Today’s Farm Credit System lenders face many crucial challenges. From evolving customer expectations and growing competition, to aging legacy technology and an uncertain economic climate, agricultural lenders must consider innovation through digital transformation as they look to overcome these challenges. This white paper will explore the above pain points and provide a compelling argument for a...
In this report, Lightico breaks down the trends and patterns that have emerged in banking consumer sentiment from the start of the pandemic till now, February 2021. You’ll discover: Survey results on the state of consumer habits in banking from March 2020 until February 2021 Key areas for digitization Ways to secure immediate return on digitization Download the report here
In this survey of over 1,200 branch banking employees, explore current digital transformation trends in branch scheduling processes, execution and efficiency, and communications. Learn why today’s branch banking employees are placing higher value on: Streamlining administrative tasks and communication Automating and optimizing labor forecasting/scheduling processes Improving customer engagement...
With constantly changing global reforms, the US is discovering a radically new regulatory landscape when it comes to customer complaints. This evolving environment has provided challenges for the financial services industry in particular, with new legal and regulatory changes such as CCPA coming into force last year. The addition of increased competition, ever-changing risk and heightened...
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March 23, 2021Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan here
March 9, 2021Today’s Farm Credit System lenders face many crucial challenges. From evolving customer expectations and growing competition, to aging legacy technology and an uncertain economic climate, agricultural lenders must consider innovation through digital transformation as they look to overcome these challenges. This white paper will explore the above pain points and provide a compelling argument for a...
March 9, 2021In this report, Lightico breaks down the trends and patterns that have emerged in banking consumer sentiment from the start of the pandemic till now, February 2021. You’ll discover: Survey results on the state of consumer habits in banking from March 2020 until February 2021 Key areas for digitization Ways to secure immediate return on digitization Download the report here
February 24, 2021In this survey of over 1,200 branch banking employees, explore current digital transformation trends in branch scheduling processes, execution and efficiency, and communications. Learn why today’s branch banking employees are placing higher value on: Streamlining administrative tasks and communication Automating and optimizing labor forecasting/scheduling processes Improving customer engagement...
February 22, 2021With constantly changing global reforms, the US is discovering a radically new regulatory landscape when it comes to customer complaints. This evolving environment has provided challenges for the financial services industry in particular, with new legal and regulatory changes such as CCPA coming into force last year. The addition of increased competition, ever-changing risk and heightened...
