Marketing, Communications & Consumer Experience

What if you could cut the time it takes to complete a property valuation down to only 2-3 days? What if you could lower the cost of obtaining a valuation by an estimated 70% per transaction? Using a reliable Automated Valuation Model (AVM) workflow, you can. In this white paper, you’ll learn: The basics of how other lenders are using AVMs Advances in AVM technology The 4 pillars of compliance...
The pandemic-driven economic crisis has precipitated a flurry of loan activity. As customers rush to take out new loans or modify existing ones from the safety of their homes, banks’ digital capabilities have been put to the test. A survey of 1,006 Americans revealed that banks mostly succeeded in providing customers the digital loan experience they sought during the pandemic. Yet glaring flaws,...
As America slowly starts to reopen, auto lenders are thinking about how they can transition back to normal. But executives should really be asking themselves whether that’s something consumers want — and if not, what would they prefer? A survey of 1,028 Americans conducted in mid-May underscores the impact COVID-19 is having on the auto finance industry. In this report, you’ll discover: Up-to-...
Do customers even want to go back to a reality where “business as usual” means long lines, bounded banking hours, and physical paperwork? The answer, as this report will show, is a resounding “no.” A survey of 1,028 Americans conducted in mid-May underscores the impact COVID-19 is having on consumer banking. In this report you’ll discover: Up-to-date consumer sentiment and Corona's impact New...
Branch colleagues are one of the retail bank’s front lines. They frequently rely on rigid and outdated systems and processes that add complexity and frustration. Managers and associates alike lose too much time on non-customer-facing activities. These current challenges have only been magnified by the current crisis and demand an immediate response for branches to thrive. But, this is also an...
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