Marketing, Communications & Consumer Experience
June 24, 2021 - 2:00PMPast
June 9, 2021WASHINGTON – Consumer Bankers Association President and CEO Richard Hunt issued the following statement after J.D. Power released the results of its 2021 U.S. Consumer Lending Satisfaction Study , which found even as the consumer lending landscape shifted dramatically over the past year, traditional banks outperformed fintech lenders on customer satisfaction: “Throughout the COVID-19 pandemic,...
May 20, 2021 - 3:00PMPast
April 30, 2021In the current landscape, consumer lenders will need to explore strategies and approaches to regain volume and drive loan origination growth. In doing so, they should evaluate and strategize around the influence of the millennial generation. Learn more
April 15, 2021 - 2:00PMPast
March 31, 2021 - 2:00PMPast
March 23, 2021Improve bank performance and loyalty by enhancing the financial wellness of customers. Download the Financial Wellness Plan here
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