Risk

  • March 16, 2021
    Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...
  • February 22, 2021
    With constantly changing global reforms, the US is discovering a radically new regulatory landscape when it comes to customer complaints. This evolving environment has provided challenges for the financial services industry in particular, with new legal and regulatory changes such as CCPA coming into force last year. The addition of increased competition, ever-changing risk and heightened...
  • February 11, 2021
    How should companies new to collections get started? In this webinar, Jan Hansson (Vice President Debt Collection, Klarna) shares his insights as a veteran of the debt collections space. Jan speaks with Ohad Samet (Co-founder and CEO, TrueAccord) about Klarna’s journey into digital debt collection. They discuss the transformational impact that digital collections have delivered for Klarna,...
  • February 4, 2021
    Ladies and Gentlemen: The undersigned financial services trades welcome the opportunity to comment on the Consumer Financial Protection Bureau (CFPB)’s Advanced Notice of Proposed Rulemaking regarding consumer access to financial records. We believe that responsible innovation in financial services will continue to benefit customers as it has throughout history. The use of data plays a critical...
  • February 1, 2021
    Looking beyond a challenging 2020, U.S. banks are poised for significant growth cycle in 2021. RSM’s Financial Industry Analyst, Brandon Koeser, outlines many of the key factors that will positively contribute to this growth in the banking sector in 2021, and shares RSM’s view on how banks are leaving 2020 behind and are well positioned to capitalize on increased momentum in 2021 to help drive...
  • January 4, 2021
    Dear Acting Comptroller Brooks, On behalf of the Consumer Bankers Association (“CBA”), I write in response to the Office of the Comptroller of the Currency’s (“OCC”) Notice of Proposed Rulemaking (“Proposal”) to ensure that national banks and Federal savings association offer and provide fair access to financial services. CBA believes the OCC should reconsider the Proposal and pursue a more...
  • December 15, 2020
    In this white paper, learn how to: Pursue growth by responding strategically to opportunity Adopt an agile decision-making process Reimagine office life Adapt to your customer’s changing needs Create lasting impact through community service Download white paper here
  • November 9, 2020
    Among the greatest challenges faced by banks, broker-dealers and other financial services firms is the ability to readily identify potential risk among the firm's employee and registered population, before it causes reputational harm. RegEd is pleased to share the following report, authored by Neil Katkov, PhD, Head of Risk and Compliance at Celent, which provides an overview of the current...
  • October 29, 2020
    Many financial institutions (FIs) are considering artificial intelligence (AI) beyond the abstract and are discovering the practical and profitable use cases for emerging cognitive technologies. As AI becomes demystified and valuable use cases emerge, FIs are coming around to the idea of adopting these technologies across a wide range of key business functions. But what does it look like to...
  • October 27, 2020
    The crisis stemming from the Covid-19 pandemic has created significant volatility and uncertainty in the real estate market. At least 30% of Americans with home loans — about 15 million households — could stop paying if the U.S. economy remains closed through the summer of 2020 and beyond. To effectively mitigate this risk, lenders should proactively evaluate processes and technology and...

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