Risk

  • October 18, 2021
    Ms. Misback, Mr. Sheesley, and the Chief Counsel’s Office: The Consumer Bankers Association (CBA) appreciates the opportunity to submit comments in response to the proposed interagency guidance and request for comment (Proposed Guidance) issued by the Board of Governors of the Federal Reserve System (Board), the Federal Deposit Insurance Corporation (FDIC), and the Office of the Comptroller of...
  • July 30, 2021
    Ladies and Gentlemen: On behalf of this country’s banks, of all sizes and structures, the undersigned bank trade associations respectfully request that the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency (collectively, the “Agencies”) provide an additional 30 days for interested stakeholders to submit...
  • June 28, 2021
    Dear Chairs DeLauro and Quigley and Ranking Members Granger and Womack: On behalf of the Consumer Bankers Association (CBA), I write in opposition to the “Postal Non-Banking Financial Services Modernization Pilot Program” included in the fiscal year 2022 Appropriations Act for Financial Services and General Government. CBA is the voice of the retail banking industry whose products and services...
  • June 11, 2021
    To Whom It May Concern: The Consumer Bankers Association (“CBA”) appreciates the opportunity to offer comments in response to the Office of the Comptroller of the Currency (“OCC”), Board of Governors of the Federal Reserve System (“Board”), Federal Deposit Insurance Corporation (“FDIC”), National Credit Union Administration (“NCUA”), and Financial Crimes Enforcement Network’s (“FinCEN”) (...
  • June 7, 2021
    Managing a bankruptcy typically has four key stages—bankruptcy notification, Proof of Claim filing, case management, and cash processing. By carefully reviewing and optimizing each stage, you can dramatically reduce costs while retaining your team and supercharging them for maximum efficiency. This document covers: Four key stages of bankruptcy Seven best practices for bankruptcy teams Three ways...
  • March 16, 2021
    Collections organizations are initiating or enhancing digitalization to keep up with behaviors and preferences of a digital-first customer. In fact, 75% of industry executives surveyed plan to accelerate digitalization and automation across the business in 2021 (Bridgeforce Survey, Jan. 2021). This large push means organizations across the industry are weighing the pros and cons of building vs...
  • February 22, 2021
    With constantly changing global reforms, the US is discovering a radically new regulatory landscape when it comes to customer complaints. This evolving environment has provided challenges for the financial services industry in particular, with new legal and regulatory changes such as CCPA coming into force last year. The addition of increased competition, ever-changing risk and heightened...
  • February 11, 2021
    How should companies new to collections get started? In this webinar, Jan Hansson (Vice President Debt Collection, Klarna) shares his insights as a veteran of the debt collections space. Jan speaks with Ohad Samet (Co-founder and CEO, TrueAccord) about Klarna’s journey into digital debt collection. They discuss the transformational impact that digital collections have delivered for Klarna,...
  • February 4, 2021
    Ladies and Gentlemen: The undersigned financial services trades welcome the opportunity to comment on the Consumer Financial Protection Bureau (CFPB)’s Advanced Notice of Proposed Rulemaking regarding consumer access to financial records. We believe that responsible innovation in financial services will continue to benefit customers as it has throughout history. The use of data plays a critical...
  • February 1, 2021
    Looking beyond a challenging 2020, U.S. banks are poised for significant growth cycle in 2021. RSM’s Financial Industry Analyst, Brandon Koeser, outlines many of the key factors that will positively contribute to this growth in the banking sector in 2021, and shares RSM’s view on how banks are leaving 2020 behind and are well positioned to capitalize on increased momentum in 2021 to help drive...

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