Talent & Workforce Management
September 26, 2023 - 2:00PM
Availability of a convenient branch location is a top-5 reason for choosing a primary financial institution, and the No. 1 reason for selecting a secondary one. If you aren’t open convenient hours, you could lose your customers to a competitor who is. But how do you keep current on what your competitors are doing across your markets? Are they increasing or decreasing hours? How can you easily get...
ESG continues to be in the crosshairs these days. We can see this both in terms of the current political debate as well as increased regulatory scrutiny. As businesses prioritize ESG, the key question business leaders are grappling with is how to do it right. In an episode for Institute of International Bankers (IIB) Bank Talk podcast Guidehouse experts Alma Angotti and Kathryn Rock discuss ESG...
Experian diversity in action: Diversity, equity and inclusion is essential to our purpose of creating a better tomorrow, together, by making positive change in the world and actively supporting efforts to close the financial wealth gap of underserved communities. Access DEI report here .
The future of the branch is dynamic, with banks continually innovating to find ways to improve efficiencies while increasing sales and enhancing customer engagement. One way they are addressing these goals is through new operating models. Learn what models banks are experimenting with now and plan to invest in more in the future. For example, respondents to an American Banker survey indicated...
October 27, 2022 - 2:00PM
September 29, 2022 - 2:00PM
Onboarding is pivotal to the customer experience and a critical part of your bank’s digital transformation. Learn how optimized onboarding leads to: Exceptional customer experience Improved marketing performance Better risk management A higher return on banking relationships Read the full whitepaper here
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