Telephone Consumer Protection Act

In 1991, when wireless phones were deemed a “luxury item,” the Telephone Consumer Protection Act (TCPA) was enacted to address certain telemarketing practices considered an invasion of consumer privacy, including calls to wireless phones (but not calls to landline phones). Today, 90% of Americans own wireless telephones, and 58.8% of households are mostly or entirely wireless-only. Though consumer preferences have changed, the TCPA has not. It continues to prohibit calls and messages to wireless phones even though they have clearly surpassed landline phones as the preferred means of communication. Without common sense reforms to modernize the TCPA, consumers will be unable to receive normal, expected communications about time-sensitive information on their mobile devices. CBA called upon the Federal Communications Commission to clarify existing rules to eliminate unintended litigation risk harming consumers and compliance driven businesses. CBA has advocated to Congress to update the TCPA to facilitate normal, expected and desired communications to consumers, and provide businesses with clarity when contacting customers.
  • March 30, 2020
    The American Bankers Association (ABA), American Financial Services Association (AFSA), Consumer Bankers Association (CBA), Credit Union National Association (CUNA), Independent Community Bankers of America (ICBA), Mortgage Bankers Association (MBA), and National Association of Federally-Insured Credit Unions (NAFCU) (collectively, the Associations) request an expedited declaratory ruling,...
  • February 5, 2020
    Dear Ms. Dortch: On behalf of the U.S. Chamber of Commerce, the U.S. Chamber Institute for Legal Reform, and the U.S. Chamber Technology Engagement Center (collectively “the Chamber”), ACA International, American Association of Healthcare Administrative Management, American Bankers Association, American Financial Services Association, Consumer Bankers Association, Credit Union National...
  • January 29, 2020
    Dear Ms. Dortch: The Consumer Bankers Association (CBA) appreciate the opportunity to comment on the Federal Communications Commission’s (Commission) staff Report on Robocalls. CBA appreciates the Commission’s efforts to combat illegal automated calls, and feels reporting on fraudulent calls and the technologies that combat them is an important step in an ongoing fight. Financial institutions...
  • July 24, 2019
    Marlene H. Dortch Secretary Federal Communications Commission 445 12 th Street, SW Washington, DC 20554 Re: Third Further Notice of Proposed Rulemaking, Advanced Methods to Target and Eliminate Unlawful Robocalls, CG Docket No. 17-59, WC Docket No. 17-97, 84 Fed. Reg. 29,478 (June 24, 2019) Ms. Dortch, The Consumer Bankers Association (CBA) appreciates the opportunity to comment on the Federal...
  • June 6, 2019
    CBA Statement on FCC Robocall Vote Appreciates changes to address concerns, Careful implementation necessary to avoid weakening consumer protection efforts WASHINGTON – Consumer Bankers Association President and CEO Richard Hunt issued the following statement on the Federal Communications Commission’s (FCC) declaratory robocall ruling, which if not carefully implemented could lead to the...
  • May 30, 2019
    The Honorable Ajit Pai Chairman Federal Communications Commission 445 12 th Street, SW Washington, DC 20554 Re: Declaratory Ruling, Advanced Methods to Target and Eliminate Unlawful Robocalls, CG Docket No. 17-59, WC Docket No. 17-97 (draft released May 16, 2019) Dear Chairman Pai: We the undersigned represent health care provider, pharmacies, grocers, retailers, banks, credit unions, and other...
  • April 30, 2019
    Dear Chairman Doyle and Ranking Member Latta: The undersigned organizations, which represent a diverse group of industry sectors throughout the economy, write regarding the Communications and Technology Subcommittee’s upcoming hearing on the problem of illegal automated calls. Thank you for scheduling this important hearing. We strongly support and share the goal of thwarting unlawful actors that...
  • October 17, 2018
    October 17, 2018 VIA Electronic Submission Ms. Marlene H. Dortch, Secretary Federal Communications Commission 44 12 th Street SW Washington, D.C., 20554 Re: Comments on Interpretation of the Telephone Consumer Protection Act in Light of the Ninth Circuit’s Decision in Marks v. Crunch San Diego, LLC Decision, CG Docket No. 18-152. Dear Ms. Dortch, The Consumer Bankers Association (“CBA”)...
  • June 13, 2018
    June 13, 2018 VIA Electronic Submission Ms. Marlene H. Dortch, Secretary Federal Communications Commission 44 12 th Street SW Washington, D.C., 20554 Re: Comments on Interpretation of the Telephone Consumer Protection Act in Light of the D.C. Circuit’s ACA International Decision, CG Docket No. 18-152. Dear Ms. Dortch, The Consumer Bankers Association (“CBA”) appreciates the opportunity to respond...
  • May 3, 2018
    The U.S. Chamber of Commerce, the U.S. Chamber Institute for Legal Reform, and the U.S. Chamber Technology Engagement Center (collectively "the Chamber"), ACA International, American Association of Healthcare Administrative Management, American Bankers Association, American Financial Services Association, Consumer Bankers Association, Consumer Mortgage Coalition, Credit Union National Association...

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