CBA’s Johnson: America’s Leading Banks Are Driving Economy Forward

September 22, 2022

The CEOs of seven leading banks appeared before Congress this week to reiterate their commitment to support hardworking families, small businesses, and communities while also driving our economy forward through uncertainty ahead. Following hearings in the House and Senate, Consumer Bankers Association (CBA) President and CEO Lindsey Johnson released the following statement:  

“America’s leading banks are working tirelessly to deliver for the millions of consumers they serve. Throughout the pandemic and in the face of economic uncertainty, banks have been a lifeline for hardworking families and Main Streets across this nation. At the same time, they’ve introduced new financial tools to meet the evolving demands of consumers and help them achieve their American Dream. The message this week on Capitol Hill was clear: banks remain well-positioned to build on their proud legacy as drivers of economic growth and opportunity today, and for years to come.”

Here’s what bank CEOs told Congress this week:

“Relationships are the center of our business, and the core of all the communities we serve, and that commitment will never change … Our bank was built on the premise of creating opportunities for our customers. We offer traditional banking products like checking accounts, savings accounts, credit cards, mortgages and auto loans. We are a responsible provider that works for American consumers and the economy as a whole.”

“I am immensely proud of the work our nearly 60,000 employees do every day to help customers, make new loans, assist customers open new accounts or solve issues, and deliver for our local communities. I know that there are many challenges facing consumers and our communities, especially traditionally underserved communities, but we remain committed to working with you and our community partners in finding solutions to those challenges.”

“We are intensely focused on lifting people up in every community we serve by making investments that will have a lasting impact for families, small businesses, and neighborhoods. We’re achieving this by offering products, services and solutions that are relevant and valuable for all customer segments.”

“Today, the worst of Covid may be behind us, but the economic challenges we face are no less daunting. And while the world has changed a lot in the last few years, our commitment to serving the millions of Americans and thousands of businesses we call customers has not.”

“We deliver for our clients, by serving their individual needs as we deploy our capabilities, expertise, and balance sheet to help each client achieve their financial goals … We focus on what they need and the service and relationship quality we must bring to them to meet their needs.”

“Truist has a clear purpose to inspire and build better lives and communities. This includes helping its clients, communities and teammates facing hardship, such as those caused by the COVID-19 pandemic … Truist has a long history of lending, investing and providing financial services to support growth and value creation for businesses of all sizes and across all industries to support job creation and preservation while also strengthening local economies and communities.”

“I am also proud of how we have used our strength during the pandemic to serve our customers, employees, and communities. We provided billions of dollars in Paycheck Protection Program lending to America’s small businesses without fee compensation in 2020 … We partner with our customers to help them achieve their financial goals and with our communities to make a positive impact.”

 To learn more about how America’s leading banks are delivering for the families, small businesses, and communities they serve, visit