CBA Announces USAA’s Ryan Bailey As New Board Chair

September 15, 2022

The Consumer Bankers Association (CBA) has elected Ryan Bailey as Chair of its Board of Directors. Bailey serves as Head of Retail Banking at USAA and assumes the role of Chair following the successful tenure of Michelle Lee, Regional Banking Executive, Branch Banking at Wells Fargo. Lee will remain on the Board as Immediate Past Chair, succeeding Christine Channels, Head of Community Banking and Client Protection at Bank of America, who will continue as a member of the Board. 

Quincy Miller, President & Vice Chairman of Eastern Bank was also named as Chair-Elect for the upcoming year. Bailey, Lee, and Miller will comprise CBA’s Administrative Committee, which is charged with oversight of the CBA enterprise. 

“CBA is grateful for the invaluable guidance provided by our Board of Directors. We are especially thankful to Michelle Lee for her tremendous and steadfast leadership over the past year and we congratulate Ryan Bailey on assuming the role of Board Chair. With so many challenges and opportunities facing retail banks today, our mission to promote sound banking policy has never been more needed. I’m confident that Ryan will help to ensure CBA deepens our impact here in Washington, D.C. and across every community our members serve.”

CBA President & CEO Lindsey Johnson

“Serving as Chair of the CBA Board of Directors is an incredible honor. Throughout my career, I’ve come to appreciate the important role banks play in the lives of the people we serve. CBA is the voice of America’s leading banks in Washington, helping to advance our priorities on Capitol Hill and among leading regulatory agencies. Over the next year, I’m excited to build on this proud legacy and work with my fellow Board Members to determine how CBA can best support longstanding efforts from our members to continue financing the American Dreams of consumers and small businesses.

CBA Board Chair and Head of Retail Banking at USAA, Ryan Bailey

Immediate Past Chair of the CBA Board and Regional Banking Executive, Branch Banking at Wells Fargo, Michelle Lee, said

“It has been my privilege to lead CBA as Board Chair during a time of significant change for our industry. Over the past year, CBA has served as a trusted resource for our members and I’m proud of the progress we’ve made to educate the next generation of bankers to lead the industry. Thank you to my fellow Board Members for your constant friendship and support. I look forward to watching the organization continue to flourish under Ryan’s leadership.”

About Ryan Bailey

Ryan Bailey is Senior Vice President and Head of Retail Banking at USAA with responsibility for strategy, financials, products, and services across USAA Federal Savings Bank’s Deposits, Credit Card, and Consumer Lending businesses, as well as the Retail Banking Operations and Retail Banking Risk functions. He serves as Board Chair of the USAA Savings Bank Board of Directors.

Bailey has over 20 years in the financial services industry with a wide range of experience in retail banking. He joins USAA from Bank of the West, where he served as Executive Vice President and Head of Consumer Banking. In this role he was responsible for consumer and small business payments (credit card/debit card/merchant), home equity line of credit, boat and RV lending and deposits/checking businesses, as well as more than 500 retail branches across the country, contact center, mortgage sales and operations.

Prior to Bank of the West, Bailey held key leadership roles at TD Bank, including Head of Deposits, Payments and Personal Lending and Head of Mortgage Lending. He also held roles at JP Morgan Chase, Bank of America and Fifth Third Bank.

About CBA's Board of Directors

CBA's Board consists of senior retail banking executives at the nation’s leading financial institutions. In addition to announcing new leadership positions, the Board also reaffirmed CBA’s priorities for the upcoming year, including:

  • Champion the Consumer Benefits of Retail Banking. 
  • Advocate for Sound Banking Policy. 

To view CBA’s full list of Board Members, please click HERE.