Media Releases
May 14, 2015Washington, D.C. (May 14, 2015) – Richard Hunt, President and CEO of the Consumer Bankers Association (CBA), released the following statement in response to today’s House Financial Services Committee’s hearing entitled “Protecting Consumers: Financial Data Security in the Age of Computer Hackers.” “In light of the alarming number of cyber threats, we believe it is time for Congress to advance...
May 12, 2015Washington, D.C. (May 12, 2015) – Richard Hunt, President and CEO of the Consumer Bankers Association (CBA), issued the following statement in response to the release of the discussion draft of “The Financial Regulatory Improvement Act of 2015,” sponsored by Chairman Richard Shelby (R-Ala): “Chairman Shelby’s discussion draft appropriately addresses the repercussions of the ‘one-size-fits-all’...
May 12, 2015Washington, D.C. (May 12, 2015) – Richard Hunt, President and CEO of the Consumer Bankers Association (CBA), issued the following statement in response to a 2015 Pew report entitled, “Checks and Balances.” “Consumer choice is paramount in our industry, and CBA believes customers should be able to decide how best to meet their short-term funding needs. As Pew highlights in its 2015 report, 100% of...
April 30, 2015In a vibrant industry where the stakes are always high and the rules seem to change daily, it is essential for future leaders to fully understand and embrace the complex dynamics of modern consumer banking. CBA's Advanced Education programs answer this call by providing your most promising mangers the opportunity to immerse themselves in an intense, hands-on learning experience that forges...
April 16, 2015Washington, D.C. (April 16, 2015) – Richard Hunt, President and CEO of the Consumer Bankers Association (CBA), released the following statement in response to the introduction of the Data Security Act of 2015 (S.961), sponsored by Senators Tom Carper (D-Del.) and Roy Blunt (R-Mo.). “Given the alarming number of cyber threats, our chief mission must be to achieve a fair, reasonable and uniform...
April 14, 2015Citizens Helping Citizens Manage Money Program Focuses on Helping Low-Income Families in West Philadelphia Today, the Consumer Bankers Association (CBA) announced Citizens Bank (NYSE: CFG) as the winner of the fifth annual Joe Belew Award, which honors community programs at CBA's member banks. In keeping with the theme of this year’s CBA LIVE, “The Consumer Agenda,” CBA presented the award to its...
March 26, 2015The Consumer Bankers Association (CBA) and AOL Inc. (AOL) monthly Finance Optimism Index rose to 9.0 in February, climbing from 6.8 in January, marking the second consecutive month with consumer financial optimism at an all-time high. Again this month, Americans’ increased optimism about their personal financial future is driven primarily by an unwavering feeling that news they've been hearing...
March 25, 2015Office pools are in full swing as March Madness begins. While sports analysts provide ample entertainment, their predictions have time and again forced me to shell out to my victorious colleagues. For this reason, I shut out the chatter and focus on the stats. The importance of drilling down to the stats can't help but remind me of the Consumer Financial Protection Bureau's complaint portal. (...
March 23, 2015At CBA LIVE 2015 Gallup Reveals “Trust, Engagement and Exceptional Omnichannel” Consumer trust in security and technology is key to the adoption of technology channels and digital wallets Consumers “want it all,” with every physical and digital touchpoint important to customer engagement Distribution network and technology lag behind in driving perceived “excellent value”; consumers want a...
March 23, 2015Today at CBA LIVE 2015, the Consumer Bankers Association’s (CBA) Home Equity Lending Committee in collaboration with Icon Advisory Group, Ltd. revealed the most recent results of ongoing market analysis conducted with CBA member banks on consumer demand for home equity lines of credit (HELOC). “With recovering home values and improving consumer confidence, we are seeing an increase in demand for...
