COVID-19 Resource Hub

March 31, 2020
Allison Heimberg

COVID-19 Resource Hub

CBA Member Banks Are Here to Help


The safe and sound banking industry continues to assist customers and small businesses facing hardships as a result of the coronavirus (COVID-19) outbreak.

The flexibility granted by regulators has allowed banks to work even faster in delivering relief and the bipartisan stimulus legislation contains additional assistance for Americans. Banks are ready and eager to continue offering assistance as well as implement federal programs designed to help small businesses and individuals. An analysis of key banking sections of the latest stimulus package is available here and the full text is available here

Specific actions being taken by banks, include:


  • Waiving some monthly fees;
  • Increased flexibility to meet customer needs;
  • Formation of task forces at various levels of the bank to access and respond;
  • Monitoring supply chain implications for businesses and consumers;
  • Extra cleaning of high-traffic areas and making sanitizer available for customers and employees;
  • Testing contingency plans for off-site and remote work; and
  • Communicating with high-risk employees.


Click here to learn more about CBA member banks' activities to help address COVID-19 concerns for customers and employees.

An outline issued by the Department of Treasury on the small-business stimulus loans authorized by Congress is available here under "Assistance for Small Businesses."


CBA Member Bank Resources & Contact Information

1st Financial Bank

Ally Bank

American Express

Ameriprise FSB

Atlantic Union Bank


Bank of America 

Bank of Hawaii

Bank OZK

Bank of the West

Banner Bank


BMO Harris Bank

Broadway Bank

Capital One

Charles Schwab



Citizens Financial


Commerce Bank

Credit Human Federal Credit Union 

Crescent Bank

Discover Financial Services, Inc.

Eastern Bank

Fifth Third Bank

First American Bank

First Commonwealth Bank

First Financial Bank 

First Interstate Bank

First Horizon Bank

Five Star Bank

Flagstar Bank

Frost Bank

Hancock Whitney Bank


Huntington Bank

IBC Bank


Independent Bank (i-bank)

JPMorgan Chase


M&T Bank 

MUFG Union Bank

Northwest Bank

Old National Bank

PNC Financial Services

Regions Financial

Rockland Trust

Sallie Mae 

Santander Bank

State Farm 


Synovus Bank

TCF Bank

TD Bank


Texas Dow Employees Credit Union

Truist Financial

U.S. Bank

United Bank


Webster Bank

Wells Fargo


Woodforest National 


CBA Member Bank Community Donations


JPMorgan Commits $50 Million to Businesses, People Affected by Coronavirus

Bank of America to Give $100 Million for Coronavirus Relief

Wells Fargo to Donate $175 Million for Coronavirus Relief

Citi Foundation to Provide $15 Million to Support COVID-19 Related Relief Efforts Globally

U.S. Bank Gives Employees Bonuses, Donates Millions

Truist Gives $25 Million to Virus Relief, Employees Get Paid Leave and Childcare

Capital One Commits $50 Million to Support Critical Community Needs

PNC Foundation Provides $1M for Meal Distribution at Schools During COVID-19 Crisis

TD Bank Responds to COVID-19 with Donations to Increase Access to Health Care

HSBC Announces $25 Million COVID-19 Donation Fund

Regions Bank and Regions Foundation Announce New Measures to Fuel Recovery Amid Coronavirus Impacts

BMO Harris Pledged Up To $500,000 to Support Crisis Relief Efforts in Areas of Immediate Community Need

Webster Bank Donates $60,000 to Support American Red Cross Coronavirus Outbreak Response Efforts


CBA Regulatory & Legislative Comments


CBA Joint Trades Letter to Treasury

CBA Statement on Updated Small Business Loan Guidance

CBA Statement on SBA Small Business Loan Stimulus Program

Banks Working with Customers During COVID-19 Pandemic

CBA Analysis of Latest Stimulus Legislation

CBA Statement on Bipartisan COVID-19 Stimulus Package

CBA on COVID-19 CRA Consideration

CBA Writes Congressional Leadership on Small Business Assistance

CBA Announces Support for Rubio, Cardin Small Business Legislation

CBA Statement on White House Coronavirus Meeting with Bank Executives


Treasury Resources


Paycheck Protection Program FAQs

Paycheck Protection Program (PPP)

Borrower Paycheck Protection Program Application

Economic Injury Disaster Loan Program (EIDLP)

Treasury Cares


Regulatory Resources





Federal Reserve


Centers for Disease Control and Prevention (CDC)


Coronavirus Situation Summary

How Coronavirus Spreads

CDC Print Resources

CDC Business Guidance

CDC Travel Guidance

CDC Resource: What the Public Should Do

CDC Resource: Stop the Spread of Germs


World Health Organization (WHO)


WHO Advice for Public

WHO Travel Advice

WHO Technical Guidance


Occupational Safety & Health Administration (OSHA)


COVID-19 Overview for Workers & Employers

Guidance for Preparing Workplaces 


Frauds & Scams


Cybersecurity: Beware of Criminals Pretending to be WHO

Coronavirus-Related Investment Scams