Media Releases
April 10, 2023The Consumer Bankers Association (CBA) and Small Business Financial Exchange (SBFE) today released the Q4 2022 Small Business Lending Trends analysis , examining key credit information for America’s small businesses. The report reflects the ongoing economic headwinds impacting small business credit, including persistent inflation and interest rate hikes. Key Findings Delinquency increased...
April 5, 2023A new survey released today found 57% of Americans believe credit card late fees are legitimate and not so-called “junk,” as some have suggested, compared to fees found in other sectors of the economy, which only between 12% to 18% of Americans found to be legitimate. The survey, commissioned by the Consumer Bankers Association (CBA), also found nearly half of Americans (48%) are unaware of the...
March 31, 2023Consumer Bankers Association (CBA) President and CEO Lindsey Johnson today released the following statement after the White House endorsed several proposals that would increase regulatory requirements for the banking industry before policymakers have completed a comprehensive review of the collapses of Silicon Valley Bank and Signature Bank. “America’s leading banks are strong, resilient, and...
March 30, 2023The Consumer Bankers Association (CBA) closed out CBA LIVE 2023 yesterday with a panel discussion on what’s NEXT for banks in the wake of the Silicon Valley Bank (SVB) failure. Introducing the panel – which included former FDIC Chair Jelena McWilliams, former head of retail at PNC Neil Hall, and Brookings Institute Senior Fellow Aaron Klein – CBA President and CEO Lindsey Johnson said: “All eyes...
March 30, 2023Consumer Bankers Association (CBA) President and CEO Lindsey Johnson today released the following statement after the Consumer Financial Protection Bureau (CFPB) issued a final rule to implement Section 1071 of the Dodd-Frank Act. “The nation’s leading banks proudly serve as financiers of the American Dream across every community they serve, helping to drive economic growth and opportunity for...
March 29, 2023The Consumer Bankers Association (CBA) today announced U.S. Bank as the 2023 Joe Belew Award recipient, recognizing the bank for its efforts to reduce the wealth gap. U.S. Bank was one of 14 banks to submit applications showcasing the impact of their initiatives designed to uplift underserved communities. CBA also announced its Community Reinvestment Committee as the recipient of the Steve Zeisel...
March 29, 2023The Consumer Bankers Association (CBA) continued retail banking’s premier annual event – CBA LIVE –with thought-provoking panel discussions and keynote addresses by industry experts. CBA LIVE attendees today heard from Jennifer Roberts, CEO of Consumer Banking at Chase Bank, who spoke on how the bank is meeting the evolving needs of the people and communities they serve. On the role of brick-and-...
March 28, 2023The Consumer Bankers Association (CBA) kicked off retail banking’s premier annual event – CBA LIVE – on Monday with opening remarks from CBA President and CEO Lindsey Johnson on the state of the industry as well as insights from the Executive Committee of CBA’s Board of Directors, which includes: Ryan Bailey , Head of Retail at USAA and CBA Board Chair Quincy Miller, President and Vice Chairman...
March 28, 2023During a fireside chat with Consumer Bankers Association (CBA) President and CEO Lindsey Johnson on day two of CBA LIVE 2023, CFPB Director Rohit Chopra remarked on some of the most pressing issues facing retail banks, from the implications of recent market uncertainty to the implementation of Section 1071 of the Dodd-Frank Act, and more. Responding to the collapse of Silicon Valley Bank and...
March 27, 2023The Consumer Bankers Association (CBA) today released the results of a national survey that explores how Americans value banking services and innovation, in advance of its annual conference CBA LIVE which begins today. Notably, the survey found: An overwhelming majority – 8 in 10 Americans (83%) – believe banks are doing a good job helping them avoid scams. Americans view scam prevention tools to...
