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Consumer Bureau Looks to End Public View of Complaints Database

Mick Mulvaney, acting director of the Consumer Financial Protection Bureau, compared the agency’s public database of complaints to “a Yelp for financial services sponsored by the federal government.” Credit Tom Brenner/The New York Times

Financial companies have worked to diminish the Consumer Financial Protection Bureau’s powers since the day the agency was created. Now, they’re on the brink of having one of their top demands granted: an end to the regulator’s public database of complaints about their products and services.

CBA's Hunt emphasizes need for balanced regulation

Consumer bankers are not against regulation, Richard Hunt insists.

He makes the point just seconds into an interview at the Consumer Bankers Association offices off Franklin Square in downtown Washington, even before he’s being recorded. As the head of the group, he tries to emphasize that banks want some of the Obama administration's excess regulation reeled in, not complete elimination of rules that some Republicans want.

Acting CFPB chief mulls taking down public complaint database

The acting director of the Consumer Financial Protection Bureau (CFPB) on Tuesday said he might remove a database of complaints to the agency from public view.

Acting CFPB chief Mick Mulvaney said the bureau’s public consumer complaint database contained information not vetted by the agency that could be used unfairly against banks and lenders.

Utilizing HMDA data to tell your story right

The concept of storytelling often is viewed through a somewhat whimsical lens. However, in the context of Home Mortgage Disclosure Act (HMDA) compliance, it is viewed through in a much more serious light.

CBA warns Congress about overreach in robocalling rules

WASHINGTON — The Consumer Bankers Association on Wednesday asked lawmakers to rein in regulations that were meant to prevent robocalls but that the group says have inadvertently captured legitimate calls, too.

The letter, sent to the Senate Commerce Committee, was in response to a hearing Wednesday in which federal regulators testified on how to stop rampant illegal robocalling. Complaints about robocalls quadrupled from 2009 to 2017, averaging 400,000 complaints a month, according to the Federal Trade Commission.

Senate votes to block CFPB auto lending guidance

The Senate voted Wednesday 51-47 to block guidance issued by the Consumer Financial Protection Bureau in 2013 that was meant to stop discriminatory markups on indirect loans made by car dealers.

The Congressional Review Act resolution passed with the support of a single Democrat, Sen. Joe Manchin of West Virginia, while some key Republicans, including Sen. John McCain of Arizona, missed the vote.

5 takeaways from Treasury’s call to action on CRA

WASHINGTON — Bank regulators are gearing up to modernize their policy on Community Reinvestment Act enforcement, but the CRA reform effort appeared to benefit from a jump-start Tuesday thanks to the Treasury Department.

Industry representatives, analysts and consumer advocates all praised the Treasury report recommending a slew of CRA reforms that could serve as a jumping off point for regulators that seemed poised for another attempt at updating their decades-old policy.

Mick Mulvaney, Consumer Bureau’s Chief, Urges Congress to Cripple Agency

WASHINGTON — In his first report to Congress as the acting director of the Consumer Financial Protection Bureau, Mick Mulvaney called on lawmakers on Monday to cripple the agency that he has been temporarily tasked with overseeing.

CFPB Report Advocates Structural Changes Short of a Bipartisan Commission

The Consumer Financial Protection Bureau released its annual report on Monday, and it includes four legislative policy recommendations that would erode the agency’s independence and make it more beholden to political institutions.

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