Bureau Student Loan Ombudsman Resigns

August 31, 2018

On Monday, August 27, 2018, Bureau of Consumer Financial Protection Student Loan Ombudsman Seth Frotman resigned in a heated letter to Acting Director Mick Mulvaney. In his resignation, Frotman claimed the new administration’s policies were harming students and families and the Bureau has “abandoned its duty to fairly and robustly enforce the law.” Frotman also alleged the agency’s leadership “suppressed the publication of a report published by the Bureau staff “ showing evidence financial institutions were “ripping off students on campuses across the country.”  Frotman’s senior advisor, Michael Pierce, also resigned this week.