CFPB Takes Action Against Debt Collectors

January 9, 2017

On Monday, January 9, 2017, the CFPB took action against two medical debt collection law firms for allegedly misrepresenting letters and calls were from attorneys attempting to collect on a debt when no attorney had yet reviewed the account. The firms also allegedly did not ensure the accuracy of the consumer information they furnished to credit reporting companies and used improperly notarized affidavits in lawsuits filed against consumers. The CFPB is ordering Works and Lentz, Inc., Works and Lentz of Tulsa, Inc., and their president, Harry A. Lentz, Jr., to provide $577,135 in relief to harmed consumers, correct their business practices, and pay a $78,800 penalty.