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Head of Retail Banking
CBA Board Chair
Ryan Bailey is Senior Vice President and Head of Retail Banking with responsibility for strategy, financials, products and services across USAA Federal Savings Bank’s Deposits, Credit Card and Consumer Lending businesses, as well as the Retail Banking Operations and Retail Banking Risk functions. He serves as Board Chair of the USAA Savings Bank Board of Directors.
Ryan has over 20 years in the financial services industry with a wide range of experience in retail banking. He joins USAA from Bank of the West, where he served as Executive Vice President and Head of Consumer Banking. In this role he was responsible for consumer and small business payments (credit card/debit card/merchant), home equity line of credit, boat and RV lending and deposits/checking businesses, as well as more than 500 retail branches across the country, contact center, mortgage sales and operations.
Prior to Bank of the West, Ryan held key leadership roles at TD Bank, including Head of Deposits, Payments and Personal Lending and Head of Mortgage Lending. He also held roles at JP Morgan Chase, Bank of America and Fifth Third Bank.
Ryan lives in San Antonio with his wife, Melissa, and three children - daughter Taylor (14) and sons Duncan (12) and Griffin (9). Ryan and Melissa enjoy running and working out.